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Date/Time: Mon, 24 Feb 2025 21:29:52 +0000



Quote Board frozen

View Count: 443

[2021-03-24 16:00:27]
User876539 - Posts: 1
my quote board is frozen and will not update. I have deleted it and reloaded a new one but it will also freeze.
[2021-03-24 16:42:50]
John - SC Support - Posts: 38146
You are not setup to get any Real-Time data from us (Sierra Chart). Are you getting real-time data from CQG?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-24 17:51:59]
Sierra Chart Engineering - Posts: 104368
Yes you need to contact your broker for help with the CQG data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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