Support Board
Date/Time: Mon, 24 Feb 2025 21:43:30 +0000
Transfer of billing from Transact
View Count: 572
| [2021-03-24 01:50:20] |
| eerivera - Posts: 3 |
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Have I correctly transferred billing? I would like YM and ES data. Transact is charging $20 for CME and CBOT access. I have a $36 monthly with Sierra Charts as of today. Did I do this correctly? My Sierra Charts does not auto launch from with the Transact DOM. I am attempting to transfer the launch files from the Transact install to the Sierra Charts outside of Transact. Is this also correct? I am concerned the add-ons I have purchased for Sierra charts will be recognized. I have successfully changed my password and launched Sierra Charts form the install. So, I believe I have this correct and it will be working after I finish transferring all files as directed on this page Transferring Sierra Chart Settings and Data From Existing Installation to New Installation
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| [2021-03-24 02:15:39] |
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Have I correctly transferred billing? Yes you did. You have 36 USD of credit on your Sierra Chart account. And that will be used to renew Service Package 5, the Advanced package. I am attempting to transfer the launch files from the Transact install to the Sierra Charts outside of Transact. Is this also correct?
You do not have to do this but it is fine if you do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-24 02:15:52
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| [2021-03-24 02:34:05] |
| eerivera - Posts: 3 |
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I have transferred my Custom Indicators pkgs at this point and my previous chartbooks are available again. However, the datafeed is no longer linked to my Transact DOM. How do I synchronize my chart datafeed with my Transact DOM?
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| [2021-03-24 04:31:24] |
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This is configured through Global Settings >> Data/Trade Service Settings >> Current Selected Service. You choose Transact from the list. And then you set the service specific settings in the list below. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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