Support Board
Date/Time: Mon, 24 Feb 2025 21:40:14 +0000
Issue with Daily P/L
View Count: 525
| [2021-03-23 18:29:29] |
| User273964 - Posts: 3 |
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I entered a trade, and immediately the Daily P/L in the trade window went +64 points with no position being closed. This has been happening for the last couple of days, since CQG had their issues last week. I have updated Sierra to the latest version, and that has not solved anything. Any idea why this is happening?
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| [2021-03-23 18:54:39] |
| John - SC Support - Posts: 38146 |
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Refer to the information here: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-23 19:58:15] |
| User273964 - Posts: 3 |
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Why would this start out of the blue... nothing was changed, nothing looks out of the ordinary
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| [2021-03-23 20:01:47] |
| John - SC Support - Posts: 38146 |
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It sounds like you have an unmatched order fill, so when you open a position, Sierra Chart thinks it is closing a previously open one. Most likely this is due to the CQG problem that occurred. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-23 20:02:09
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| [2021-03-23 21:20:11] |
| User273964 - Posts: 3 |
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How would I go about fixing this issue, as I'm sure thats probably what it is.
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| [2021-03-23 21:57:06] |
| John - SC Support - Posts: 38146 |
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Go through the link we gave previously: Help With Daily Profit/Loss Value Also, refer to the following: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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