Support Board
Date/Time: Mon, 25 Nov 2024 19:36:53 +0000
ZF 2014 06 T-Note
View Count: 1235
| [2014-03-04 09:36:04] |
| salsem - Posts: 43 |
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Hello Support SC , Sierra Chart 1099 Datafeed AMP/TTNet I have problems correct visualization the chart with this symbol : ZF 2014 06 Not run with delete and download data .... Waiting for reply Thanks in advance Date Time Of Last Edit: 2014-03-04 09:39:32
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 ZF 201406.jpg / V - Attached On 2014-03-04 09:35:52 UTC - Size: 71.78 KB - 418 views |
| [2014-03-04 09:52:18] |
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We do not see any missing data on the server. Therefore, refer to help topic 7 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-04 12:46:47] |
| salsem - Posts: 43 |
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I can not find the solution.......... does not work ! I have made many attempts ... |
| [2014-03-04 16:22:50] |
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There may be a communication problem. Restart Sierra Chart, open that chart and then select Edit >>Delete All Data and Download. After this, follow the instructions here to provide the Message Log: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-04 18:32:35] |
| salsem - Posts: 43 |
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Software version: 1099 | 2014-03-04 13:30:48 Enabled for: Sierra Chart Historical Data Service. | 2014-03-04 13:30:48 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-04 13:30:48 Active service: AMP/TTNet | 2014-03-04 13:30:48 Data/Trade Service Settings automatically set. | 2014-03-04 13:30:48 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-04 13:30:48 2014-03-04 19:30:48 Local computer clock time | 2014-03-04 13:30:48 2014-03-04 18:30:48 GMT time | 2014-03-04 13:30:48 2014-03-04 13:30:48 Time zone adjusted time | 2014-03-04 13:30:48 Time difference to server time: 0 seconds. | 2014-03-04 13:30:48 Program path: C:\Intel\SierraChart\ | 2014-03-04 13:30:48 Data Files path: C:\SierraChart\Data\ | 2014-03-04 13:30:48 OS Version Number: 6.1 | 2014-03-04 13:30:48 Checking for new symbol settings for ttamp | 2014-03-04 13:30:48 Symbol settings are up-to-date for ttamp | 2014-03-04 13:30:48 AMP/TTNet: Connecting. | 2014-03-04 13:30:53 Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2014-03-04 13:30:53 The network socket is connected. | 2014-03-04 13:30:53 TT FIX Data: Sending the Logon message. | 2014-03-04 13:30:53 TT FIX Price Feed session connected. | 2014-03-04 13:30:53 Starting the Orders session. Connecting to 12.41.48.53 port 10500... | 2014-03-04 13:30:53 The network socket is connected. | 2014-03-04 13:30:54 TT FIX Trading: Sending the Logon message. | 2014-03-04 13:30:54 TT FIX Orders session connected. | 2014-03-04 13:30:54 AMP/TTNet: Connected. | 2014-03-04 13:30:54 TT Gateway Status: Price server for the CME-A exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Order server for the CME-A exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Fill server for the CME-A exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Price server for the CME exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Order server for the CME exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Fill server for the CME exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Price server for the Eurex-B exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Order server for the Eurex-B exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Fill server for the Eurex-B exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Price server for the Eurex-C exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Order server for the Eurex-C exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Fill server for the Eurex-C exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Price server for the ICE_IPE-A exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Order server for the ICE_IPE-A exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Fill server for the ICE_IPE-A exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Price server for the TTSIM exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Order server for the TTSIM exchange is Open | 2014-03-04 13:30:54 TT Gateway Status: Fill server for the TTSIM exchange is Open | 2014-03-04 13:30:54 AMP/TTNet - Starting real-time market data updates for: 6C-201403-CME | 2014-03-04 13:30:59 Requesting market data for 6C-201403-CME. Depth levels: 1 | 2014-03-04 13:30:59 HD Request # 2 - Downloading Intraday chart data for 6C-201403-CME to the file 6C-201403-CME.scid. Service: ttamp | 2014-03-04 13:30:59 HD Request # 2 - Download start Date-Time: 2014-03-04 13:29:46.0 | 2014-03-04 13:30:59 AMP/TTNet - Starting real-time market data updates for: ZF-201406-CME | 2014-03-04 13:30:59 Requesting market data for ZF-201406-CME. Depth levels: 1 | 2014-03-04 13:30:59 HD Request # 2 - Using server: ttamp.sierracharts.com port 10149 | 2014-03-04 13:30:59 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-04 13:30:59 The network socket is connected. | 2014-03-04 13:30:59 HD Request # 2 - Sending historical data logon request message. | 2014-03-04 13:30:59 HD Request # 2 - Requesting Intraday data. Max. days to return: 233. Start Date-Time: 2014-03-04 18:29:46. Record interval: 0 | 2014-03-04 13:31:00 HD Request # 2 - Decompressing data. | 2014-03-04 13:31:00 HD Request # 2 - Receiving Intraday data for 6C-201403-CME starting at 2014-03-04 13:29:46 | 2014-03-04 13:31:00 The network socket for historical data has been closed. | 2014-03-04 13:31:00 HD Request # 2 - Received 1 record from 2014-03-04 13:29:46 to 2014-03-04 13:29:46 (0.0 seconds) and wrote 0 records for 6C-201403-CME | 2014-03-04 13:31:00 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-03-04 13:30:59 | 2014-03-04 13:31:00 Added 1 Time and Sales records to Intraday data file for 6C-201403-CME after download. | 2014-03-04 13:31:00 HD Request # 2 - Intraday download COMPLETE for 6C-201403-CME | 2014-03-04 13:31:00 Real-time Intraday chart data file updates started for 6C-201403-CME | 2014-03-04 13:31:01 HD Request # 3 - Downloading Intraday chart data for ZF-201406-CME to the file ZF-201406-CME.scid. Service: ttamp | 2014-03-04 13:31:01 HD Request # 3 - Download start Date-Time: 2014-03-04 13:30:27.0 | 2014-03-04 13:31:01 HD Request # 3 - Using server: ttamp.sierracharts.com port 10149 | 2014-03-04 13:31:01 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-04 13:31:01 The network socket is connected. | 2014-03-04 13:31:01 HD Request # 3 - Sending historical data logon request message. | 2014-03-04 13:31:01 HD Request # 3 - Requesting Intraday data. Max. days to return: 233. Start Date-Time: 2014-03-04 18:30:27. Record interval: 0 | 2014-03-04 13:31:01 The network socket for historical data has been closed. | 2014-03-04 13:31:01 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZF-201406-CME | 2014-03-04 13:31:01 HD Request # 3 - Receiving Intraday data for ZF-201406-CME starting at 2014-03-04 13:31:00 | 2014-03-04 13:31:01 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-03-04 13:31:00 | 2014-03-04 13:31:01 Added 1 Time and Sales records to Intraday data file for ZF-201406-CME after download. | 2014-03-04 13:31:01 HD Request # 3 - Intraday download COMPLETE for ZF-201406-CME | 2014-03-04 13:31:01 Real-time Intraday chart data file updates started for ZF-201406-CME | 2014-03-04 13:31:01 |
| [2014-03-04 19:00:14] |
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We have discovered the problem. It is now resolved. Re-download the data by selecting Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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