Support Board
Date/Time: Mon, 25 Nov 2024 18:30:59 +0000
Missing Horizontal Lines
View Count: 1095
| [2014-03-04 08:15:53] |
| Kefir - Posts: 34 |
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Hello, this post is just to let you know what I'm experiencing... I draw horizontal lines on 2min chart. I duplicate chart (through command in chart menu). I set bar period to 30m by writing 30m when the chart window is active. Some of the horizontal lines are missing on the 30m chart. Not a big issue since I just draw them there but I wanted to let you know. Regards |
| [2014-03-04 08:44:06] |
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Do you see them listed in Tools >>Manage Chart Drawings Window on the duplicated chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-04 11:03:20] |
| Kefir - Posts: 34 |
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Yes, I see them there. Some of them added 28-Feb. I didn't do anything else while duplicating charts but the 3 steps described above. Just to make sure... not all the horizontal lines are missing; just few of them. Date Time Of Last Edit: 2014-03-04 11:05:15
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| [2014-03-04 17:12:28] |
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Provide us a Chartbook containing a single chart with horizontal lines that you do not see and we will see what the problem is. Here are the instructions to attach a Chartbook: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-04 17:43:30] |
| Kefir - Posts: 34 |
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Hello, attached you can find the chartbook plus a simply study used in 2min chart so that you can see there is nothing referring to lines. In 30min chart you can see there are missing horizontal lines e.g. from 28-feb at 1862.5, 1860.5 |
Attachment Deleted.  ES-Mar2014.cht - Attached On 2014-03-04 17:38:04 UTC - Size: 528.11 KB - 615 views CCI_Signaly.scwbf - Attached On 2014-03-04 17:38:40 UTC - Size: 10.44 MB - 442 views |
| [2014-03-05 02:47:46] |
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Please understand that we cannot sort through all of the tremendous complexity of what you are providing us in the attached Chartbook and the Spreadsheet. We need a very simple Chartbook consisting of a single chart and one or two horizontal lines and nothing more. In any case, that Chartbook contained no horizontal lines at all. It did contain lots of other drawings. We definitely do not believe there is any problem here. There must be some other explanation for what is going on. At this time we consider this closed, unless we get a very simple Chartbook as requested to demonstrate an issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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