Support Board
Date/Time: Mon, 24 Feb 2025 19:01:51 +0000
Replay doesn't work
View Count: 1230
| [2021-03-18 19:02:11] |
| Jiri Presl - Posts: 4 |
|
Hi there, since yesterday when I changed from TT to CQG order routing only I experience replay non-functionality. Live data work well but when I roll back to January/February it stops. Replay function behaves as well even if I reset the contract month. Can you help me please. Thank you. Jiri Presl |
| [2021-03-18 20:45:09] |
| John - SC Support - Posts: 38146 |
|
Do you have your contract setup as a Continuous Contract so there is data back to January/February? Refer to the following: Continuous Futures Contract Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-19 17:51:12] |
| Jiri Presl - Posts: 4 |
|
Hello John. Yes. I do. I checked everything and I see that I have in advanced settings "Continuous Futures Contract - Date Rolellover, Back Adjusted". What should I do as a next step? Thank you. |
| [2021-03-19 18:46:54] |
| John - SC Support - Posts: 38146 |
|
Is this a Daily Historical Chart? You can not replay Historical data charts. Do you have the data in the chart back at that time if you just scroll the chart back to then? How are you doing the replay? Is it just one chart, or multiples? What replay mode are you using? Are you using the option to start at a specific time? And what exactly are you seeing/not seeing? Are you able to hit play, does it reload the chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-19 20:12:27] |
| Jiri Presl - Posts: 4 |
|
I do it still in the same way. Before I changed from TT to CQG order routing only I experience replay normal function. But after this change it doesn't work. I open the Sierra Chart platform. I use routinely 3 charts 15s/1min/5min. Live it works well - bars tick. When I want to replay previous data, I drag the timeline on 5 min chart and choose the specific date in the past. After that I open RPlay command window - you can see it on the screenshot. When I press Play button, it reload the data but bars do not tick and there is a strange disruption in grid - seen on the screenshot. |
 Obrázek 19.03.2021 v 20.51.jpg / V - Attached On 2021-03-19 19:56:57 UTC - Size: 480.29 KB - 301 views Obrázek 19.03.2021 v 21.01.jpg / V - Attached On 2021-03-19 20:02:08 UTC - Size: 517.6 KB - 269 views |
| [2021-03-21 20:00:46] |
| Jiri Presl - Posts: 4 |
|
When I simply change Data/Trade service settings to SC Futures Order Routing Data, then everything works well. Replay work normally, fluently. But under CQG WebAPI it doesn't work or very very slowly respectively.
|
| [2021-03-22 14:05:45] |
| |
|
We want you to fully re-download the data for the symbols being replayed for all contract months by following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: