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Date/Time: Mon, 24 Feb 2025 15:53:25 +0000



i just switched to your data and i am having problems

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[2021-03-18 14:09:20]
User871472 - Posts: 6
I am having 2 problems after switching to your data last night...1) my market profile is not working properly and it was yesterday when i had the old data purchased from ampglobal. 2) I talked to ampglobal and they indicated my profit and loss is accurate on their end but not on mine. I am seeing a 20.00 credit when it should only be 3.75. This price showed up when i was in a trade and was not adjusting while i was in a trade.
Thank you for your time
[2021-03-18 14:32:05]
Sierra Chart Engineering - Posts: 104368
In what way?:
) my market profile is not working properly

Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image

We need a clear description of the problem.

2. Refer to:
Help With Daily Profit/Loss Value
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-18 14:32:55

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