Support Board
Date/Time: Mon, 24 Feb 2025 18:23:05 +0000
IQfeed - getting only 4 days only of data
View Count: 622
| [2021-03-17 11:00:30] |
| RenaTrader - Posts: 6 |
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I've just started using IQfeed for B3 futures data since yesterday but all I'm getting is 4 days of data, I've been using Sierra for the last 13 years for ES but just haven't found a solution for that problem, I've checked all the features on the chart menu but nothing seems to work, also checked the data feed on IQ and it shows the chart data for months... Would anyone know what the issue might be? I'd appreciate any help, thanks! |
| [2021-03-18 14:12:25] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-18 14:37:58] |
| RenaTrader - Posts: 6 |
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Here it is: Software version: 2222 64-bit | 2021-03-18 14:34:10.089 Primary Thread ID: 10092 | 2021-03-18 14:34:10.089 Usage end date: 2021-05-30 | 2021-03-18 14:34:10.089 Enabled for: Sierra Chart Historical Data Service. | 2021-03-18 14:34:10.089 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-03-18 14:34:10.089 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-03-18 14:34:10.089 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-03-18 14:34:10.089 Enabled for exchange: BM&F Futures | 2021-03-18 14:34:10.089 Enabled for exchange: Euronext Equities Delayed | 2021-03-18 14:34:10.089 Enabled for exchange2: CME (Trading Account Required) | 2021-03-18 14:34:10.089 Enabled for exchange2: CBOT (Trading Account Required) | 2021-03-18 14:34:10.089 Enabled for exchange2: COMEX (Trading Account Required) | 2021-03-18 14:34:10.089 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-03-18 14:34:10.089 Allow Support for Sierra Chart Data Feeds is disabled. | 2021-03-18 14:34:10.089 Current selected Data/Trading service: IQFeed | 2021-03-18 14:34:10.089 Custom symbol settings values: enabled | 2021-03-18 14:34:10.089 Chart Update Interval: 900 | 2021-03-18 14:34:10.089 Intraday Data Storage Time Unit: 2 | 2021-03-18 14:34:10.089 Time Zone: +00:00:00 (EST+00) | 2021-03-18 14:34:10.089 2021-03-18 14:34:10 Local computer time in UTC | 2021-03-18 14:34:10.089 2021-03-18 14:34:10 Local computer time in SC Time Zone | 2021-03-18 14:34:10.089 2021-03-18 10:25:31 Server time in UTC | 2021-03-18 14:34:10.089 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-18 14:34:10.089 Program path: C:\Sierra B3\ | 2021-03-18 14:34:10.089 Data Files path: C:\Sierra B3\Data\ | 2021-03-18 14:34:10.089 OS Version Number: 10.0 | 2021-03-18 14:34:10.089 Locale Setting: C | 2021-03-18 14:34:10.089 DLLs: UserContributedStudies_64.dll | 2021-03-18 14:34:10.090 Allowed protected custom studies: EMiniPlayer | 2021-03-18 14:34:10.090 IQFeed | Using primary service for historical data for WDOJ21 | 2021-03-18 14:34:41.323 Added historical Intraday data request for WDOJ21 to the queue. | 2021-03-18 14:34:41.323 Intraday data recording state for symbol WDOJ21 is set to download 'Pending'. | 2021-03-18 14:34:41.323 Triggering next historical data download in queue. | 2021-03-18 14:34:41.323 HD Request # 10 | Downloading Intraday chart data for WDOJ21 to the file WDOJ21.scid. Service: dtn | 2021-03-18 14:34:41.324 HD Request # 10 | Performing multistage download. Downloading Minute data first. | 2021-03-18 14:34:41.325 HD Request # 10 | Download start date-time: 2021-03-12 17:00:00.000000. File last date-time: 2021-03-18 14:34:42.000000 | 2021-03-18 14:34:41.325 HD Request # 10 | Disabling Intraday chart updating for symbol. | 2021-03-18 14:34:41.325 HD Request # 10 | Requesting Minute data beginning at 2021-03-12 12:00:00 US Eastern Time. Request: HIT,WDOJ21,60,20210312 120000,,,,,1,10, | 2021-03-18 14:34:41.325 HD Request # 10 | Receiving Intraday Minute data for WDOJ21 | 2021-03-18 14:34:41.997 HD Request # 10 | Receiving Intraday data for WDOJ21 starting at 2021-03-12 17:00:00.000000 | 2021-03-18 14:34:41.997 HD Request # 10 | Truncating file to starting date-time of 2021-03-12 17:00:00.000 | 2021-03-18 14:34:41.997 HD Request # 10 | Timestamp of first Intraday data file record written: 2021-03-12 17:00:00.000000 | 2021-03-18 14:34:42.008 HD Request # 10 | Received 2043 records from 2021-03-12 17:00:00.000000 to 2021-03-18 14:34:00.000000 (5.9 days) and wrote 2043 records for WDOJ21 | 2021-03-18 14:34:42.008 HD Request # 10 | Completion time: 1s | 2021-03-18 14:34:42.009 HD Request # 10 | Intraday data download complete for WDOJ21. Unique request ID: 9 | 2021-03-18 14:34:42.009 Added historical Intraday data request for WDOJ21 to the queue. | 2021-03-18 14:34:42.009 Triggering next historical data download in queue. | 2021-03-18 14:34:42.009 HD Request # 11 | Downloading Intraday chart data for WDOJ21 to the file WDOJ21.scid. Service: dtn | 2021-03-18 14:34:42.010 HD Request # 11 | Download start date-time: 2021-03-12 17:00:00.000000. File last date-time: 00:00:00.000000 | 2021-03-18 14:34:42.011 HD Request # 11 | Requesting Tick data beginning at 2021-03-12 12:00:00 US Eastern Time. Request: HTT,WDOJ21,20210312 120000,,,,,1,11,5000 | 2021-03-18 14:34:42.011 HD Request # 11 | Receiving historical Intraday Tick data for WDOJ21 | 2021-03-18 14:34:42.985 HD Request # 11 | Receiving Intraday data for WDOJ21 starting at 2021-03-12 17:00:00.000000 | 2021-03-18 14:34:42.985 HD Request # 11 | Rounded first tick record Date-time down to minute: 2021-03-12 17:00:00 | 2021-03-18 14:34:42.985 HD Request # 11 | Truncated Intraday data file at 2021-03-12 17:00:00 while receiving initial tick data during multistage download. | 2021-03-18 14:34:42.986 HD Request # 11 | Date-time after truncate 2021-03-12 16:59:59 | 2021-03-18 14:34:42.986 HD Request # 11 | Timestamp of first Intraday data file record written: 2021-03-12 17:00:00.000000 | 2021-03-18 14:34:43.394 WDOJ21 3 Min #2 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 11:33:00. Next Bar Date Time: 2021-03-16 11:33:00. Filename: WDOJ21.scid | 2021-03-18 14:34:55.904 WDOJ21 3 Min #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 11:33:00. Next Bar Date Time: 2021-03-16 11:33:00. Filename: WDOJ21.scid | 2021-03-18 14:34:55.909 WDOJ21 30 Min #16 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 11:30:00. Next Bar Date Time: 2021-03-16 11:30:00. Filename: WDOJ21.scid | 2021-03-18 14:34:55.915 WDOJ21 [C-D] 120 Min #14 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 10:00:00. Next Bar Date Time: 2021-03-16 10:00:00. Filename: WDOJ21.scid | 2021-03-18 14:34:56.347 WDOJ21 5 Min #7 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 11:30:00. Next Bar Date Time: 2021-03-16 11:30:00. Filename: WDOJ21.scid | 2021-03-18 14:34:56.366 WDOJ21 30 Min #8 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 14:30:00. Next Bar Date Time: 2021-03-16 14:30:00. Filename: WDOJ21.scid | 2021-03-18 14:34:56.399 WDOJ21 30 Min #13 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 11:30:00. Next Bar Date Time: 2021-03-16 11:30:00. Filename: WDOJ21.scid | 2021-03-18 14:34:56.428 WDOJ21 120 Min #11 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-03-18 10:00:00. Next Bar Date Time: 2021-03-16 10:00:00. Filename: WDOJ21.scid | 2021-03-18 14:34:56.452 HD Request # 11 | Received 3955973 records from 2021-03-12 17:00:00.000000 to 2021-03-18 14:35:07.000004 (5.9 days) and wrote 3955973 records for WDOJ21 | 2021-03-18 14:35:11.583 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2021-03-18 14:35:07.000004 | 2021-03-18 14:35:11.584 Added 444 Time and Sales records to Intraday data file for WDOJ21 after download. | 2021-03-18 14:35:11.584 HD Request # 11 | Completion time: 29s | 2021-03-18 14:35:11.585 HD Request # 11 | Intraday data download complete for WDOJ21. Unique request ID: 9 | 2021-03-18 14:35:11.585 Removing historical data download ID 9. | 2021-03-18 14:35:11.585 Real-time Intraday chart data file updates started for WDOJ21 | 2021-03-18 14:35:11.585 Opened cached Intraday file: C:\Sierra B3\Data\WDOJ21.scid. Thread ID: 10092 | 2021-03-18 14:35:11.586 Intraday chart data file opened for WDOJ21 | 2021-03-18 14:35:11.586 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2021-03-18 14:35:11.586 WDOJ21 3 Min #1 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 WDOJ21 3 Min #2 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 WDOJ21 30 Min #16 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 WDOJ21 [C-D] 120 Min #14 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 WDOJ21 5 Min #7 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 WDOJ21 30 Min #8 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 WDOJ21 30 Min #13 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 WDOJ21 120 Min #11 | Flagging to reload Intraday data on download completion. | 2021-03-18 14:35:11.586 Triggering next historical data download in queue. | 2021-03-18 14:35:11.586 No download requests in the queue to start downloads for. | 2021-03-18 14:35:11.587 WDOJ21 [C-D] 120 Min #14 | Reloading chart. | 2021-03-18 14:35:11.744 WDOJ21 [C-D] 120 Min #14 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2021-03-18 14:35:11.744 WDOJ21 [C-D] 120 Min #14 | There are no continuous futures contract symbols. Loading data normally. | 2021-03-18 14:35:11.744 WDOJ21 5 Min #7 | Reloading chart. | 2021-03-18 14:35:11.763 WDOJ21 30 Min #8 | Reloading chart. | 2021-03-18 14:35:11.795 WDOJ21 30 Min #13 | Reloading chart. | 2021-03-18 14:35:11.822 WDOJ21 120 Min #11 | Reloading chart. | 2021-03-18 14:35:11.841 WDOJ21 3 Min #2 | Reloading chart. | 2021-03-18 14:35:12.219 WDOJ21 3 Min #1 | Reloading chart. | 2021-03-18 14:35:12.234 WDOJ21 30 Min #16 | Reloading chart. | 2021-03-18 14:35:12.252 |
| [2021-03-18 21:14:20] |
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You need to increase these two settings to the number of days you want to download: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxHistoricalIntradayDaysToDownload After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-19 01:44:25] |
| RenaTrader - Posts: 6 |
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You guys rock, thanks! Cheers, Renato |
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