Support Board
Date/Time: Mon, 24 Feb 2025 16:31:21 +0000
Enable trade live from chart
View Count: 575
| [2021-03-16 14:18:29] |
| User639401 - Posts: 5 |
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Dear team, I have Sierra account and use transact data feed. Somehow I can trade from simulation ac but not live ac. Could you please enable live chart trading? Let me know if you need more information on this matter |
| [2021-03-16 14:32:26] |
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There is nothing on the Sierra Chart side that would prevent this. Check the Service Settings in Global Settings >> Data/Trade Service Settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-16 14:48:47
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| [2021-03-16 14:43:00] |
| User639401 - Posts: 5 |
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Global Settings >> Data/Trade Service Settings -> Connection set to live. However, when i placed order in simulate account then it is showing on chart. |
| [2021-03-17 09:22:12] |
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If that order you mentioned is placed outside of Sierra Chart, then it is not something we can help with or explain. You really need to contact your broker for more help in this regard. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-18 14:14:37] |
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Regarding what you describe in post #3, update to prerelease 2240: Software Download: Fast Update There was a problem due to how the Transact system works, where when changing the Connection Type, it would not go into effect until restarting Sierra Chart. We have implemented a workaround for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-18 14:14:56
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