Support Board
Date/Time: Tue, 25 Feb 2025 14:05:45 +0000
Order submission error when linked to InterActive Brokers
View Count: 1031
| [2021-03-12 03:52:52] |
| User812330 - Posts: 1 |
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Hello, I'm using sierra chart with IB at the moment. When I try to place an order on the DOM I get the following error in the attached picture. "etradeonly order attribute is not supported error code: 10268" any ideas what I'm doing wrong? I'm able to place the same order using the IB TWS software ok. The error happens during RTH or globex hours. Thanks in advance.
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 order error.png / V - Attached On 2021-03-12 03:47:46 UTC - Size: 13.36 KB - 198 views |
| [2021-03-12 04:15:50] |
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The order attribute mentioned in that log is not an attribute that Sierra Chart is setting. Therefore, we do not know why you are getting that error. You need to ask Interactive Brokers about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-16 07:55:50] |
| raj4trade - Posts: 1 |
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I also have the similar issue, How do I fix it or any knowledge from you to fix this issue. Unable to use your software.
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| [2021-04-16 16:18:11] |
| John - SC Support - Posts: 38150 |
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We have no insight. You need to ask Interactive Brokers about why you are getting that message.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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