Support Board
Date/Time: Mon, 24 Feb 2025 12:24:27 +0000
Connection error: Not authorized
View Count: 478
| [2021-03-11 15:41:35] |
| C_Money - Posts: 70 |
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Hi, I'm getting a "not authorized" after i log in to the desktop application. It was fine all month until just now. I can log in but when I try to connect to the data feed it says not authorized.
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| [2021-03-11 16:43:16] |
| John - SC Support - Posts: 38116 |
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Can you give us a screenshot of exactly what you are seeing with the "Not Authorized"? Otherwise, if there is additional text around it, we need to know what exactly it is saying. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-12 12:21:43] |
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This issue has already been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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