Support Board
Date/Time: Mon, 24 Feb 2025 12:17:05 +0000
Data feed issues 1500v is showing wrong data.
View Count: 468
| [2021-03-11 15:37:55] |
| Tom8toez - Posts: 29 |
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Please see attached screen shot. My 1500v chart data is showing days instead of daily volume. Was working yesterday. Ive tried a few triage steps, but nothing is working.
Date Time Of Last Edit: 2021-03-11 17:05:24
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| [2021-03-11 15:41:03] |
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You are looking at the June contract which is not active. Go back to March. You can do this through Chart >> Chart Settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-11 15:41:11
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| [2021-03-11 15:50:06] |
| Tom8toez - Posts: 29 |
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Yes. sorry, I had it at March, I only added June to see if I had to manually roll over. I am getting the same issue. When I switch to time based chart this does not happen. It seems like since this morning volume is low, it does not know how to calculate the volume data. March: Volume based chart 1500v http://www.sierrachart.com/image.php?Image=.png March: Time based chart 3min http://www.sierrachart.com/image.php?Image=.png Date Time Of Last Edit: 2021-03-11 17:05:42
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| [2021-03-11 17:00:58] |
| John - SC Support - Posts: 38116 |
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What you are seeing matches what we see as well. There just has not been a lot of volume, therefore you are not getting a lot of bars per day. The past couple of days have seen more volume and you also are reflecting that in your chart. Everything looks proper.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-11 17:27:20] |
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Might be good to use a Continuous Futures Contract chart and set a volume-based rollover: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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