Support Board
Date/Time: Mon, 24 Feb 2025 12:30:50 +0000
(Symbol) is unknown, unavailable, or improperly formatted. FIX reject reason
View Count: 524
| [2021-03-10 18:12:52] |
| User576894 - Posts: 1 |
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Good day I have data from Gain Capital. In the platform I have 1 symbol open in four graphs with different settings and 2 symbols for one graph. Nevertheless, I don't have real data on one symbol due to (Symbol) is unknown, unavailable, or improperly formatted. FIX reject reason: Your subscription limit of 5 has been reached. Can you advise me what to do with it? Thanks Regards David |
| [2021-03-10 18:30:21] |
| User37462 - Posts: 31 |
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Hi, you can have only 5 symbols. See for example here: 5 chart limit - Gain Capital FuturesOnline(formerly OEC) |
| [2021-03-12 12:30:02] |
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You need to use the Denali Exchange Data Feed to overcome this issue: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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