Support Board
Date/Time: Tue, 26 Nov 2024 19:46:16 +0000
Pricing - yearly and monthly charges
View Count: 2573
| [2021-03-10 14:29:47] |
| User48838 - Posts: 120 |
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I have a yearly subscription to SC for Package 5 and I am playing monthly for package 5. Am I signed up correctly or am I paying twice for Package 5. TY
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| [2021-03-10 17:20:25] |
| John - SC Support - Posts: 36303 |
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You are signed up fine and you are not paying twice. Your current subscription is for 1 year at Package 5. You paid for that on October 12, 2020. Therefore your current subscription is set to end on October 17, 2021 (the 1 year option is actually 372 days (12 x 31)). When your current subscription ends, you are then set to pay monthly at $36.00 USD per month. The reason for this is because we removed the 12-month option. You can change your Service Package at any time, and selecting the same package with a different timeframe is just setting the renewal price. Therefore, if you want to pay for 6 months of Package 5 come October 17, 2021, then you can change the selection now to the 6 month Package 5 and it will not make any difference to your account. You will just be charged on October 17, 2021 for the renewal. You can select the package you want here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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