Support Board
Date/Time: Mon, 24 Feb 2025 09:22:57 +0000
Question
View Count: 588
| [2021-03-10 04:03:56] |
| User212079 - Posts: 1 |
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My current usage time (Service package 3) paid by AMP ends at midnight April 10, correct ? If I want to continue too use Sierra Chart then I need to have a "Services balance" of $36 (Service package 10) no later than April 10, correct ? As for exchange fees for April, Top of the book, CME Group, will you or AMP bill me $4 on April 1 ? |
| [2021-03-10 04:14:30] |
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This is correct. And regarding exchange fees, refer to Note 1 here: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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