Support Board
Date/Time: Mon, 24 Feb 2025 09:09:37 +0000
Gaps in data on my daily charts
View Count: 1070
| [2021-03-08 12:51:51] |
| mnill - Posts: 35 |
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There are weeks of data missing from my ES and CL daily charts which ends up displaying as gaps. The charts are intraday charts, but are set on the daily timeframe. I recently switched over from TT routing to CQG and that is when the issue occurred. I am using Denali data feed with CQG routing using AMP. Attached is a photo of a daily chart of crude oil. I tried reloading and recalculating, but that did not work. The symbols are already translated as well.
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 daily_gaps.PNG / V - Attached On 2021-03-08 12:21:20 UTC - Size: 144.91 KB - 220 views |
| [2021-03-08 16:46:35] |
| John - SC Support - Posts: 38116 |
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Check to make sure that the option for File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes and that you have an [M] showing after the symbol name in the Chart Header. This will tell us if you are getting the data from the Denali Exchange Data Feed. If you have the [M] showing, then follow these instructions to re-download the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-08 17:45:09] |
| mnill - Posts: 35 |
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Okay, my charts do have the [M]. I tried deleting and re-downloading and after it finished the chart still has the same gaps present.
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| [2021-03-08 18:18:56] |
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Since this appears to be a Continuous Futures Contract chart, you need to follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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