Support Board
Date/Time: Mon, 24 Feb 2025 06:29:51 +0000
data not connecting
View Count: 496
| [2021-03-08 00:08:09] |
| User203885 - Posts: 4 |
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Hi, i am not getting data on my sierra chart platform. i have CQG data on my account, and that data is active. i contacted my futures data provider, they said the issue is with sierra chart and i should contact sierra chart. please help and reslove this as soon as possible. kind regards, addie |
| [2021-03-08 00:19:32] |
| Sierra_Chart Engineering - Posts: 18541 |
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You need to start to make a payment directly for Sierra Chart. Refer to this thread: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-08 00:20:00
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