Login Page - Create Account

Support Board


Date/Time: Mon, 24 Feb 2025 06:24:48 +0000



Chart isn't active

View Count: 518

[2021-03-05 15:11:54]
User870682 - Posts: 1
Normally AMP is setting me up automatically with my charts but I have to pay for package directly now. I had denali and TT before and now have denali and cqg through amp. my charts when i open says my symbols are wrong yet they are cqg. Can you please help getting me get going this morning. Thanks.
[2021-03-05 15:51:56]
John - SC Support - Posts: 38116
The simplest thing to do is select "Edit >> Translate Symbols to Current Service". Any symbols that are not setup for the CQG symbology will be translated and set to the correct symbol.

If you continue to have an issue after this, let us know one of the symbols you are having a problem with.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account