Support Board
Date/Time: Mon, 24 Feb 2025 06:27:28 +0000
Control Bar is blinking since version 2232
View Count: 726
| [2021-03-05 11:37:16] |
| User687917 - Posts: 75 |
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Hello, I have updated the version of Sierra Chart to the current one (v2234) when Sierra Chart opens, the second control bar I have on the left starts to blink. I try to attach it to the right and to the bottom, with the same result (it blinks), but when I attach it to the top or floating, it stops blinking. Then I tried to install the Pre-Release (v2235), and it blinks. With v2233 and v2232, same thing. I have tried to activate OpenGL support, and nothing, the control bar blinks. If I try with other control bars (3,4,5,6,7,8..), they blink with the same characteristics. Only when I downgraded to v2230, the control bar started to work properly again and stops blinking. Any solution? |
| [2021-03-05 12:30:44] |
| User196369 - Posts: 41 |
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Same issue for me, rolled back to 2230 and all is fine
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| [2021-03-05 13:12:19] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-05 13:27:39] |
| User687917 - Posts: 75 |
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i find that there is another bug i have "custom text drawing" buttons on control bar, and characters have changed their orientation, from vertical orientation to horizontal when i use "normal" text drawing the characters are set ok, in vertical, but if i use "custom text drawing button", characters appears in horizontal |
| [2021-03-05 13:32:46] |
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Regarding post #4, can you attach a screenshot showing this. We are working on these issues now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-05 13:50:05] |
| User687917 - Posts: 75 |
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I put here a screen capture of "custom text drawing bug" Yellow square is made by "normal" text drawing Others are made using "custom text drawing" |
 SC_text_drawing_bug.png / V - Attached On 2021-03-05 13:48:24 UTC - Size: 297.17 KB - 199 views |
| [2021-03-05 14:17:27] |
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Ok thank you. We are releasing 2236, in about 20 minutes which solves the "blinking" issue for control bars. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-05 15:01:47] |
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Regarding post #6 we need the Sierra4.config file in the Sierra Chart installation folder. Attach it here following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-05 17:53:56] |
| User687917 - Posts: 75 |
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Sorry but i'd downgraded to 2226 before. Now i've upgraded to v2236 "pre-release" and "custom text drawing" works fine, and the control bar blinking issue is resolved. Thanks |
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