Support Board
Date/Time: Mon, 25 Nov 2024 19:44:10 +0000
automatic download of unrequested chartbook files
View Count: 1431
| [2014-02-28 15:53:44] |
| User82568 - Posts: 5 |
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Hi all, Upon starting, SC downloads various chartbooks (.cht files), titled 2014 ~, from the SC vendor. Which is presumably ment to be of service, at least I hope so, is actually extremely annoying as it messes up the order of files in the open chartbook dialogue and it takes a lot of time to find the ones you are looking for. There must be a way to turn this 'feature' off - or at least save these templates in a different folder if the vendor thinks the world would be a better place with charts from scam artists like Heitkoetter ... Can anyone enlighten me on how to get rid of these for good ? (other than unsubscribing ?) - I could not find anything. Thank you. |
| [2014-02-28 16:10:43] |
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These chartbooks are specified by TransAct/Infinity. We are not able to disable their download for their customers. To use Sierra Chart and not receive the chartbooks, you will need to have a direct Sierra Chart account: http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html Sierra Chart Support Date Time Of Last Edit: 2014-02-28 18:28:48
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| [2014-02-28 16:57:44] |
| User82568 - Posts: 5 |
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Oops, that explains a lot ... Then I will bash them ! Sorry for the allegation :-) |
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