Support Board
Date/Time: Mon, 24 Feb 2025 05:58:55 +0000
RE: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker
View Count: 479
| [2021-03-04 23:37:53] |
| ondafringe - Posts: 305 |
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Post #2: "Billing for Sierra Chart and the Denali Exchange Data Feed for March 2021 will still be to your trading account." Post #3: “Your Sierra Chart account has a trading account for the SC Order Routing service and your Sierra Chart services balance is below 5 USD. To continue to have access to the service to pay for order fills, you need to add additional credit to your account.” You can safely disregard this. This is only applicable when using the Sierra Chart Order Routing Service which is not being used by AMP users any longer. ==================== I don't think so... and this isn't making sense. AMP only charged me the $10/month CME fee for March, 2021. So I added $21 to my SC account this morning to cover Denali when I saw the above message after I opened SC this morning. Should I have done it differently? |
| [2021-03-05 02:25:12] |
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We will follow-up with AMP about this. There should have been a billing for the Denali Exchange Data Feed for March on your account. Definitely do not be concerned about the notice regarding the trading account. Your account still has an available balance of 21 USD which will be used for any future charges. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-05 02:25:57
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| [2021-03-05 02:33:06] |
| ondafringe - Posts: 305 |
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Okay, thanks.
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