Support Board
Date/Time: Mon, 24 Feb 2025 06:00:16 +0000
Market Depth Historical Graph Not Displaying
View Count: 688
| [2021-03-04 18:36:58] |
| User438057 - Posts: 51 |
|
I have tried everyting I guess you have described with-Market Depth Historical Graph Not Displaying- to get MDHG displayed. Nothing works. Sent you Messege log. Need help. |
| [2021-03-04 19:16:17] |
| John - SC Support - Posts: 38116 |
|
We do not see anything in the Message Log that tells us why you would be having an issue. The only thing that is interesting in the log is that you are looking at a number of symbols from last year. If it is one of these symbols, then you would not get data for those unless you had recorded it at that time. The historical Market Depth Data only goes back 60 days. What is one of the symbols for which you are having an issue? Go to the chart for that symbol and select File >> Open Market Depth Window and tell us if you are getting Market Depth data showing in that window. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-04 22:41:14] |
| User438057 - Posts: 51 |
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For ESH21 Market Depth Window shows as I set, also the file .depth increases over time. Anyway, I found out, open a new chart with same studys MDHG is displaying now. How can I avoid old symbols loading, resp. delete them? |
| [2021-03-04 22:46:44] |
| John - SC Support - Posts: 38116 |
|
You should not have any issues with old symbols downloading the Historical Market Depth Data. It will only be downloaded if there is a need for it, such as a chart that has the Market Depth Historical Graph on it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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