Support Board
Date/Time: Mon, 24 Feb 2025 06:43:24 +0000
Problem on Barchart data
View Count: 787
[2021-03-04 17:54:07] |
User554446 - Posts: 29 |
Hi, I trade NASDAQ stocks using Number Bar and during specific time of the day (around 07am and 08am) there a lot of mistakes on the data feed with a lot of spikes. I also have Bookmap with dxfeed and the data are not affected by this spikes. Do you have other data provider for the US Stocks that I can use to avoid this problem or there is a way to filter out this bad data? Thank you so much. Best Regards Andrea |
[2021-03-04 18:40:22] |
John - SC Support - Posts: 38116 |
Check to see if you have the option Chart >> Chart Settings >> Advanced Settings 3 >> Include Odd Lot Equity Trades enabled. If so, then disable this option and then redownload the data in the chart using Edit >> Delete All Data and Download.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-03-04 19:20:58] |
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Do you have other data provider for the US Stocks that I can use to avoid this problem or there is a way to filter out this bad data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-03-05 04:52:48] |
d9e5c763 - Posts: 109 |
i redownload the daily data and got same issue
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Private File |
[2021-03-05 15:06:42] |
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We have contacted our data provider about this. They will take care of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-05 15:06:48
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[2021-03-05 16:03:33] |
User554446 - Posts: 29 |
Hi, I followed your instruction but nothing changed. Please keep us posted on this. THANK YOU |
[2021-03-06 06:40:05] |
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From data provider Barchart regarding this chart for TSLA: http://www.sierrachart.com/image.php?Image=1614956665712.png These are valid daily highs per the rules of the exchange. While some sites will not reflect these if you check Reuters https://www.reuters.com/companies/TSLA.O/charts or Bloomberg - they both show the spikes - and we see these values reflected in the time and sales, and also passed through by the exchange - so until the Nasdaq says otherwise the highs are real.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-06 06:40:35
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