Support Board
Date/Time: Mon, 24 Feb 2025 05:57:41 +0000
Billing question
View Count: 412
| [2021-03-04 14:59:15] |
| User895078 - Posts: 12 |
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Good morning. I am reviewing the update to paying Sierra chart directly opposed to paying through my Broker. My question is I just made a payment through my broker 2 days ago and am not able to place any trades now. Shouldn't I be paid through the month of March and be able to make trades? Thank you, Brad |
| [2021-03-04 15:09:15] |
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You need to contact your broker about this. Your Sierra Chart account is active until Ending Date: 2021-04-10 and will renew thereafter if there is sufficient credit on your Sierra Chart account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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