Support Board
Date/Time: Mon, 25 Nov 2024 19:33:06 +0000
Error tick size for J6Z13
View Count: 1241
| [2014-02-28 12:03:35] |
| batman_ - Posts: 190 |
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Support, There should be an error recorded for standard tick size for J6Z13. The current tick size is 0.00001 (5 decimal) instead of 0.0001 (4 decimal.) When i manually changed to 4 decimal point, back tested result recorded error calculation result with multiplication of 10 times. For example, if i manually changed tick size from 5 decimal to 4 decimal, 1 lot value has changed from 10 to 100.. |
| [2014-02-28 19:27:43] |
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What Data or Trading service are using Sierra Chart with?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-28 23:59:20] |
| batman_ - Posts: 190 |
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SC Historical data
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| [2014-03-03 01:40:47] |
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The symbol settings for the Japanese yen futures for the SC Historical Data service have been corrected. Update the symbol settings as explained here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-03 01:40:55
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| [2014-03-03 12:57:01] |
| batman_ - Posts: 190 |
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Support, UDZ13 in SC Historical Data, historical tick data missing for:- (a) from Sep 10th to Nov 4th, (b) from Nov 9th to Nov 10th. Kindly upload the missing historical tick data. TQ. |
| [2014-03-03 17:44:38] |
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We cannot do this. We recommend downloading only historical Minute data. This can be done by setting the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 5 Seconds. After this re-download the data in the chart by selecting Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-04 07:18:57] |
| batman_ - Posts: 190 |
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Support, NQH14 in SC Historical Data has lot of tick/seconds data missing especially from period starting Dec 13rd 2013 to Jan 12th 2014. Kindly update according. |
| [2014-03-04 07:31:33] |
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Give us a specific example and the Time Zone and we will check.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-04 08:23:52] |
| batman_ - Posts: 190 |
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Support These two images are sample of tick volume missing taken on 2013-12-13 as shown in central tome zone 0830 to 1130 for NQH14 in SC Historical Data. This missing tick volume data started from 2013-12-13 to 2014-02-11. |
 NQH14_2013-12-13_central_time_zone (2).png / V - Attached On 2014-03-04 08:21:17 UTC - Size: 61.21 KB - 339 views NQH14_2013-12-13_central_time_zone.png / V - Attached On 2014-03-04 08:21:32 UTC - Size: 63.23 KB - 365 views |
| [2014-03-04 08:49:02] |
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We cannot help with charts like these. They have to be charts with bars based on Minutes or Seconds. And they should include a standard Volume study. Otherwise, it is very hard for us to go through a reverse analysis to try to understand why you see what you do. You are not aware of the high degree of complexity involved with range bars. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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