Support Board
Date/Time: Mon, 24 Feb 2025 03:18:01 +0000
Help no data after move to SC all data
View Count: 427
| [2021-03-03 08:08:18] |
| User657945 - Posts: 226 |
|
Thi morning I have no data nymore till yestreday I wass yet on SC order touting getting data today the platform told me to chage the server so I moved to Sc all data service and I do not get any data I can't trade plese help.I'm on sevice package11
Date Time Of Last Edit: 2021-03-03 08:08:39
|
| [2021-03-03 08:19:13] |
| User657945 - Posts: 226 |
|
Got the data after a lot of closing connection and disconnection but not able to see and select the server settings anymore. And filter on the MBO does not work it's fixed to default all levels please help in the last 7 days I spent more time on support than on trading.
Date Time Of Last Edit: 2021-03-03 08:23:14
|
| [2021-03-03 08:26:53] |
| User657945 - Posts: 226 |
|
Solved all the config I had with Sc rounting server were cancelled so the flag to Use custom setting was not flagged. Remain open the issue that I canot see or manage he primary server or the backup server.
|
| [2021-03-03 08:44:36] |
| |
|
Remain open the issue that I canot see or manage he primary server or the backup server. These settings are only for the Sierra Chart Order Routing Service which you are not currently using.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-03 09:01:56] |
| User657945 - Posts: 226 |
|
thx
|
To post a message in this thread, you need to log in with your Sierra Chart account: