Support Board
Date/Time: Tue, 25 Feb 2025 05:03:55 +0000
verify set up
View Count: 511
| [2021-03-02 18:52:40] |
| User431357 - Posts: 27 |
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im with tradepro and im setup with $36 5 advanced monthly $20 dollar exchange denali feed $31.2 full cme group market for non professionals and my current selected service list is " CQG WebAPI " and wondering is cqg routing included in this setup? or should i be using another service list ? |
| [2021-03-02 19:08:47] |
| John - SC Support - Posts: 38150 |
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The choice of trading service depends on what service(s) your broker provides. If TradePro only has support for CQG, then you would need to use CQG. If they also have support for TT, then you could use the Sierra Chart Order Routing Service. You have to ask TradePro what options are available. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-05 20:48:12] |
| User431357 - Posts: 27 |
|
can sierra show me my charges because i cant figure out the difference between all my charges seperately
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| [2021-04-06 14:00:41] |
| John - SC Support - Posts: 38150 |
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You can see the charges to your account on your Account Control Panel. You can access it by selecting "Help >> Account Control Panel". This will open a browser and take you to that page and log into the Sierra Chart website using the same Account Name and Password that you used to login to the Sierra Chart software. Or, you can select the following link and login with your Account Name and Password: https://www.sierrachart.com/UserControlPanel.php You can also see a history of your transactions by selecting the link for "View Transaction Log and Payment Receipts" on the Account Control Panel page. You can also access it directly through the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog Your Sierra Chart charges are the following: - Sierra Chart Package 11 per month: $46.00 USD per month - Denali Exchange Data Feed, Full CME Group with Market Depth: $31.20 USD per month For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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