Support Board
Date/Time: Sun, 16 Mar 2025 15:05:12 +0000
Transact Futures / Infinity
View Count: 911
| [2021-03-02 18:06:10] |
| User227591 - Posts: 1 |
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Hi Team, I'm connecting sierra chart through infinity futures platform and I can't seem to see level 2 market data on the dom and T&S. Can you please help and let me know how to activate this? |
| [2021-03-02 23:24:04] |
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Select Global Settings >> Data/Trade Service Settings. Set Service Setting >> Enable Market Depth Data to Yes. Then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-02 23:24:18
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| [2022-08-19 14:05:11] |
| Jacob J Stabl - Posts: 9 |
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I'm moving to a new macbook Air computer and I have Sierra Charts running but can't figure out how to get TranactFutures trading platform working. How do I do that?
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| [2022-08-19 15:27:23] |
| SC Support - Posts: 1941 |
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Hi Jacob, if you wish we can give you a quick call to help with that set-up? Please let us know
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| [2022-08-19 16:06:19] |
| Jacob J Stabl - Posts: 9 |
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Thanks for the suggestion to give a call, but I can't find a phone number to call. Could you either answer this with the number or email it to me?
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| [2022-08-19 16:58:51] |
| SC Support - Posts: 1941 |
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Hi Jacob, I missed you with my call just now, please let me know when I can try you back? Thank you
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| [2022-08-19 17:02:44] |
| Jacob J Stabl - Posts: 9 |
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I'm available now, I didn't answer in case it was a robo call.
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| [2022-08-19 17:23:49] |
| SC Support - Posts: 1941 |
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Spoke to Jacob, helped with set-up
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