Support Board
Date/Time: Mon, 24 Feb 2025 06:27:12 +0000
Denali / CQG / AMP
View Count: 782
| [2021-03-02 09:44:54] |
| User688537 - Posts: 10 |
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Hi, I have an AMP account. I pay AMP for SierraChart/Denali/and CME bundle data. I understand that this will change and this will go directly via SC. That's fine but what to do? I paid for March, how can i make a smooth transition in April without paying twice? I was using TT but Currently i'm using CQG webApi (trading) in SierraChart is that correct? Will that change? How can i have server managed bracket orders? Also I'm using an AMP AC##### account to login to SC. I also have an other (private) SC account which i used before. which account do i need to use (and fund?) Thanks for the help Date Time Of Last Edit: 2021-03-02 13:21:36
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| [2021-03-02 15:46:33] |
| John - SC Support - Posts: 38116 |
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We will put together instructions for the transition. It will not be hard, it will just mean that you will need to make a payment to us to cover the cost of the new package with us, when this occurs. We will notify everyone of when this will exactly happen soon. In answer to your other questions, your accounts will stay the same and so will your trading service and most everything else. It will just be a change in where you make your payment. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-04 10:15:13] |
| NotIll - Posts: 118 |
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@John, are you saying theres server side bracket orders using CQG WEB API?
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| [2021-03-04 10:34:50] |
| User688537 - Posts: 10 |
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no.im asking how to get that asap
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| [2021-03-04 14:41:37] |
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Refer to this thread: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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