Support Board
Date/Time: Mon, 24 Feb 2025 01:34:48 +0000
Help me disable EUREX
View Count: 561
| [2021-03-01 17:38:02] |
| User475690 - Posts: 34 |
|
If I disabled Eurex now, would I be charged exchange fee this month(March)? I just started free trial in Feburary. And AMP asked me to contact you for this issue. |
| [2021-03-01 19:46:18] |
| John - SC Support - Posts: 38116 |
|
You have already been charged for the EUREX data for the month of March. We cannot give you a refund for this, as the exchanges do not give refunds. If you do not want to have this renew again next month, then go to the following page and select the Deactivate button for the exchange you want to deactivate. Note that this only sets it to not renew, you will continue to receive the data for the EUREX through the rest of the month: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNonCME For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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