Support Board
Date/Time: Mon, 24 Feb 2025 00:07:32 +0000
my charts are not moving
View Count: 476
| [2021-02-28 16:29:46] |
| User591885 - Posts: 3 |
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im with trade pro and i just switched to advanced 46 dollars a month and i activated cme with historical depth market info and when im on my sierra charts there is no movement since feb 26 and i cant download historical data and also my symbol chart rollover is not downloading
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| [2021-03-01 04:52:40] |
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In your case the Denali Exchange Data Feed is set to be paid for through your broker AMP. So you need to ask them to activate the exchange that you require. They need to do this here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-01 04:52:41] |
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|
In your case the Denali Exchange Data Feed is set to be paid for through your broker AMP. So you need to ask them to activate the exchange that you require. They need to do this here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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