Support Board
Date/Time: Mon, 24 Feb 2025 01:24:12 +0000
Activate service
View Count: 694
| [2021-02-25 13:49:41] |
| VincentMt1 - Posts: 9 |
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Hello, I am contacting you because I signed up this morning for the Denali exchange and activate the eurex but I realize that I have to activate the service pack 5 when I have already paid for this pack valid until April. What does that mean? should I ignore this "message"? In addition I realize that I can no longer trade apart in demo and I would like to know that it is the reason, is it due to the activation message of the pack? Thank you. Vincent |
 Sierra support.png / V - Attached On 2021-02-25 13:48:32 UTC - Size: 88.5 KB - 209 views Attachment Deleted. |
| [2021-02-25 13:59:56] |
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should I ignore this "message"? Yes ignore it. It applicable at this time.In addition I realize that I can no longer trade apart in demo and I would like to know that it is the reason, is it due to the activation message of the pack? Simulated Futures Trading Service: Setup Instructions Do you want to trade live? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-25 14:11:16] |
| VincentMt1 - Posts: 9 |
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Thank you very much for your fast answer! I will have a look on the link that you send me. Yes I want to trade in live next week. |
| [2021-02-25 14:13:33] |
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Therefore, who is your futures broker? Assuming you want to trade futures.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-25 14:17:07] |
| VincentMt1 - Posts: 9 |
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I am with AMP futures So I don't need CQG anymore, everything is with you and AMP now ? (I have read your denali exchange page before contacting you but it's a but confusing to me... Sorry if my question seem really basic for you) Date Time Of Last Edit: 2021-02-25 15:03:41
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| [2021-02-25 15:31:04] |
| John - SC Support - Posts: 38116 |
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The Denali Exchange Data Feed is just the data. Since you are with AMP, they will set you up with CQG for your order routing. Once you have the login information for your CQG account, you will then follow the Setup Instructions found at the following link: CQG Trading Platform Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-25 15:42:13] |
| VincentMt1 - Posts: 9 |
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Ok thank you, I will have a look. So have a good day and thanks Again for your fast answers I really appreciate ! Regards, Vincent |
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