Support Board
Date/Time: Mon, 25 Nov 2024 19:35:50 +0000
historical
View Count: 1481
| [2014-02-27 08:32:27] |
| User41599 - Posts: 6 |
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hi, i'm using sierra with iqfeed, before was all good, but now i have a problem with historical i mean, when i open sierra i can see only the orders (time sales and book) from the opening of sierra and i can't see the orders before. For example if i open sierra at 10 am i can't see the orders before 10am i can just see the orders afters 10am, how can i fix that? Thank you |
| [2014-02-27 09:57:43] |
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The first thing we would like you to do is to close down the IQ Feed software according to step number 10 here: https://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html#Setup Restart Sierra Chart. Open a single chart. If you are missing data, then post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Help topic 7 explains what to do to re-download data that you are missing: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-27 09:58:16
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| [2014-02-27 12:32:06] |
| User41599 - Posts: 6 |
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Software version: 1090 | 2014-02-27 13:30:37 Usage end date: 2014-03-04 | 2014-02-27 13:30:37 Enabled for: Sierra Chart Historical Data Service. | 2014-02-27 13:30:37 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-02-27 13:30:37 Active service: IQFeed | 2014-02-27 13:30:37 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-02-27 13:30:37 2014-02-27 13:30:37 Local computer clock time | 2014-02-27 13:30:37 2014-02-27 12:30:37 GMT time | 2014-02-27 13:30:37 2014-02-27 13:30:37 Time zone adjusted time | 2014-02-27 13:30:37 Time difference to server time: 2 seconds. | 2014-02-27 13:30:37 Program path: C:\SierraChart\ | 2014-02-27 13:30:37 Data Files path: C:\SierraChart\Data\ | 2014-02-27 13:30:37 OS Version Number: 6.1 | 2014-02-27 13:30:37 Checking for new symbol settings for dtn | 2014-02-27 13:30:37 Symbol settings are up-to-date for dtn | 2014-02-27 13:30:38 No SC real-time data feed mapping found for symbol: BDH14 | 2014-02-27 13:30:40 No SC real-time data feed mapping found for symbol: BDH14 | 2014-02-27 13:30:40 No SC real-time data feed mapping found for symbol: BDZ13 | 2014-02-27 13:30:40 No SC real-time data feed mapping found for symbol: BDZ13 | 2014-02-27 13:30:40 No SC real-time data feed mapping found for symbol: BDZ13 | 2014-02-27 13:30:40 No SC real-time data feed mapping found for symbol: BDH14 | 2014-02-27 13:30:40 No SC real-time data feed mapping found for symbol: BDZ13 | 2014-02-27 13:30:40 IQ Feed: Connecting. | 2014-02-27 13:30:42 Starting DTN IQ Feed interface software. | 2014-02-27 13:30:42 IQ Feed: Connecting to Admin port 9300 | 2014-02-27 13:30:42 The network socket is connected. | 2014-02-27 13:30:42 IQ Feed: Connected to Admin port. | 2014-02-27 13:30:42 AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2014-02-27 13:30:42 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,431369,0,0,,0.03,0.03,, | 2014-02-27 13:30:43 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,431369,0,0,,0.10,0.05,, | 2014-02-27 13:30:44 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,431369,0,0,,0.17,0.06,, | 2014-02-27 13:30:45 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,431369,0,0,,0.23,0.06,, | 2014-02-27 13:30:46 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.5,431369,0,0,,0.30,0.06,, | 2014-02-27 13:30:47 AdminMessage: S,STATS,66.112.148.222,60003,500,,1,0,0,0,,,Not Connected,5.1.0.5,431369,0,0,,0.36,0.06,, | 2014-02-27 13:30:48 AdminMessage: S,STATS,66.112.148.222,60003,500,0,1,0,0,0,Feb 27 7:30AM,Feb 27 7:30AM,Connected,5.1.0.5,431369,0.06,0.02,0,0.45,0.06,0, | 2014-02-27 13:30:49 IQ Feed: Connecting to Level 1 port 5009 | 2014-02-27 13:30:49 The network socket is connected. | 2014-02-27 13:30:49 IQ Feed: Connected to Level 1 port. | 2014-02-27 13:30:49 IQ Feed: Connecting to Lookup port 9100 | 2014-02-27 13:30:49 IQ Feed: Connecting to Level 2 port (9200)... | 2014-02-27 13:30:49 The network socket is connected. | 2014-02-27 13:30:49 IQ Feed: Connected to Historical Data port. | 2014-02-27 13:30:49 IQ Feed: Fully connected. | 2014-02-27 13:30:49 No SC real-time data feed mapping found for symbol: BUND | 2014-02-27 13:30:49 The network socket is connected. | 2014-02-27 13:30:49 IQ Feed: Connected to Level 2 port. | 2014-02-27 13:30:49 No SC real-time data feed mapping found for symbol: BUND | 2014-02-27 13:30:49 HD Request # 2 - Downloading Intraday chart data for BUND to the file BUND.scid. Service: dtn | 2014-02-27 13:30:49 HD Request # 2 - Download start Date-Time: 2014-02-14 15:30:00.0 | 2014-02-27 13:30:49 HD Request # 2 - Requesting Minute data beginning at 2014-02-14 09:30:00 US Eastern Time. | 2014-02-27 13:30:49 No SC real-time data feed mapping found for symbol: BDH14 | 2014-02-27 13:30:49 IQFeed - Starting real-time market data updates for: BDH14 | 2014-02-27 13:30:49 No SC real-time data feed mapping found for symbol: BDH14 | 2014-02-27 13:30:49 No SC real-time data feed mapping found for symbol: BDZ13 | 2014-02-27 13:30:49 IQFeed - Starting real-time market data updates for: BDZ13 | 2014-02-27 13:30:49 No SC real-time data feed mapping found for symbol: BDZ13 | 2014-02-27 13:30:49 IQFeed - Level 1 system message: KEY | 2014-02-27 13:30:49 IQFeed - Level 1 system message: SERVER CONNECTED | 2014-02-27 13:30:49 IQFeed - Level 1 system message: IP | 2014-02-27 13:30:49 IQFeed - Level 1 system message: CUST | 2014-02-27 13:30:49 HD Request # 2 - Receiving Intraday Minute data for BUND | 2014-02-27 13:30:50 HD Request # 2 - Receiving Intraday data for BUND starting at 2014-02-14 15:30:00 | 2014-02-27 13:30:50 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-02-14 15:30:00 | 2014-02-27 13:30:50 HD Request # 2 - Received 1 record from 2014-02-14 15:30:00 to 2014-02-14 15:30:00 (0.0 seconds) and wrote 1 record for BUND | 2014-02-27 13:30:50 HD Request # 2 - Intraday download COMPLETE for BUND | 2014-02-27 13:30:50 IQFeed - Starting real-time market data updates for: BUND | 2014-02-27 13:30:50 Real-time Intraday chart data file updates started for BUND | 2014-02-27 13:30:50 HD Request # 3 - Downloading Intraday chart data for BDH14 to the file BDH14.scid. Service: dtn | 2014-02-27 13:30:50 HD Request # 3 - Download start Date-Time: 2014-02-27 13:30:13.0 | 2014-02-27 13:30:50 HD Request # 3 - Requesting Minute data beginning at 2014-02-27 07:30:13 US Eastern Time. | 2014-02-27 13:30:50 IQ Feed: Received Server Connected message from Level 2 port. | 2014-02-27 13:30:50 IQ Feed: Level 2 port indicates market is opened. | 2014-02-27 13:30:50 Symbol Error - BDZ13 is unknown, unavailable, or improperly formatted. | 2014-02-27 13:30:50 HD Request # 3 - IQ Feed historical Intraday data request error: E,!NO_DATA!,, | 2014-02-27 13:30:50 HD Request # 3 - Error downloading historical Intraday data for BDH14. The server returned an error. | 2014-02-27 13:30:50 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BDH14 | 2014-02-27 13:30:50 HD Request # 3 - Intraday download COMPLETE for BDH14 | 2014-02-27 13:30:50 Real-time Intraday chart data file updates started for BDH14 | 2014-02-27 13:30:50 HD Request # 4 - Downloading Intraday chart data for BDZ13 to the file BDZ13.scid. Service: dtn | 2014-02-27 13:30:50 HD Request # 4 - Download start Date-Time: 2013-12-06 12:29:00.0 | 2014-02-27 13:30:50 HD Request # 4 - Requesting Minute data beginning at 2013-12-06 06:29:00 US Eastern Time. | 2014-02-27 13:30:50 HD Request # 4 - Receiving Intraday Minute data for BDZ13 | 2014-02-27 13:30:51 HD Request # 4 - Receiving Intraday data for BDZ13 starting at 2013-12-06 12:29:00 | 2014-02-27 13:30:51 HD Request # 4 - Timestamp of first Intraday data file record written: 2013-12-06 12:29:00 | 2014-02-27 13:30:51 HD Request # 4 - Received 1 record from 2013-12-06 12:29:00 to 2013-12-06 12:29:00 (0.0 seconds) and wrote 1 record for BDZ13 | 2014-02-27 13:30:51 HD Request # 4 - Intraday download COMPLETE for BDZ13 | 2014-02-27 13:30:51 Real-time Intraday chart data file updates started for BDZ13 | 2014-02-27 13:30:51 |
| [2014-02-27 12:33:59] |
| User41599 - Posts: 6 |
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this is what i see: http://clip2net.com/s/6UFSgB as you can see, i can't see before my opening. |
| [2014-02-27 18:19:16] |
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Two things: 1. You need to have Sierra Chart set to a tick by tick data configuration for Numbers Bars data: http://www.sierrachart.com/index.php?l=doc/doc_TickbyTickDataConfiguration.php 2. This is the apparent problem: HD Request # 3 - IQ Feed historical Intraday data request error: E,!NO_DATA!,, | 2014-02-27 13:30:50 Could you contact IQ Feed and check with them to make sure you can get historical data for the EUREX markets. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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