Support Board
Date/Time: Thu, 28 Nov 2024 15:55:23 +0000
Account Termination.
View Count: 632
| [2021-02-24 21:07:24] |
| wxw101 - Posts: 1 |
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Hi, I continue to have issues with data and the interface and don't believe that I can continue using SC. I would appreciate it if you would terminate my account and refund any balances I have. Thanks for the oppertunity to try the service. Waheed. I would welcome the opportunity for remote assistance to help me resolve the issues I am encountering. Please tell me what to do. Thank you! |
| [2021-02-24 21:56:22] |
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Yes we can help you by telephone. We will contact you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-25 14:34:12] |
| John - SC Support - Posts: 36350 |
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Please verify that the phone number in your account information on the following page is correct: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo And then let us know when would be a good time for us to call. Note that we call using Skype, so there will not be a phone number showing. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-19 19:42:38] |
| Jerry Iwu - Posts: 1 |
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I would like to terminate my account please
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| [2023-04-19 20:28:49] |
| John - SC Support - Posts: 36350 |
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Jerry Iwu: We have set your account to an expired state. There is nothing further you need to do. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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