Support Board
Date/Time: Sun, 23 Feb 2025 21:55:37 +0000
AMP - Move from TT to CQG(forced)
View Count: 453
| [2021-02-24 15:18:54] |
| ejtrader - Posts: 688 |
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SC Team - I was given CQG credentials in the ongoing move forced transfer of accounts from TT->CQG. I am currently subscribed for dentali/Package5(and going to be package 12) - I get this message when I use cqg credentials. CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - SierraChart. Contact your FCM. | 2021-02-23 14:36:02.056 -- I have reached out to AMP and they said - reach out to Sierra - I am not sure who can help with this. Thanks |
| [2021-02-24 16:45:01] |
| John - SC Support - Posts: 38116 |
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This is completely an AMP issue that they need to resolve for you. Refer them to this information: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_TraderIsNotEnabledToUseSierraChartData We do apologize for any back and forth that is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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