Support Board
Date/Time: Mon, 25 Nov 2024 16:45:25 +0000
Window Find Symbol - Available Symbols missing in the list of characters.
View Count: 1189
| [2014-02-27 02:04:51] |
| 2garin - Posts: 184 |
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Window Find Symbol - Available Symbols missing in the list of characters. What's the problem? Software version: 1097 | 2014-02-27 12:29:50 Usage end date: 2014-03-19 | 2014-02-27 12:29:50 Enabled for: Sierra Chart Historical Data Service. | 2014-02-27 12:29:50 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-02-27 12:29:50 Active service: CTS T4 | 2014-02-27 12:29:50 Time Zone: +12:00:00 (UTC+12) | 2014-02-27 12:29:50 2014-02-27 12:29:50 Local computer clock time | 2014-02-27 12:29:50 2014-02-27 00:29:50 GMT time | 2014-02-27 12:29:50 2014-02-27 12:29:50 Time zone adjusted time | 2014-02-27 12:29:50 Time difference to server time: 10 seconds. | 2014-02-27 12:29:50 Program path: D:\SierraChart\ | 2014-02-27 12:29:50 Data Files path: D:\SierraChart\Data\ | 2014-02-27 12:29:50 OS Version Number: 6.1 | 2014-02-27 12:29:50 Checking for new symbol settings for cts | 2014-02-27 12:29:50 Symbol settings are up-to-date for cts | 2014-02-27 12:29:51 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-02-27 12:29:55 CTS FIX - Firm: Dorman | 2014-02-27 12:29:55 Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-02-27 12:30:00 The network socket is connected. | 2014-02-27 12:30:01 Starting SSL connection on the socket. | 2014-02-27 12:30:01 SSL socket is now connected. | 2014-02-27 12:30:03 CTS FIX: Sending the Logon message. | 2014-02-27 12:30:03 CTS FIX: Connected to data and trade server. | 2014-02-27 12:30:05 CTS FIX: Received Account List collateral report. | 2014-02-27 12:30:06 CTS FIX: Subscribing to account: M6615 | 2014-02-27 12:30:06 CTS FIX: Received Account Update collateral report. | 2014-02-27 12:30:07 CTS FIX: Requesting Open Orders for account: M6615 | 2014-02-27 12:30:10 CTS FIX: Received Account List collateral report. | 2014-02-27 12:30:11 CTS FIX: Received Account List collateral report. | 2014-02-27 12:30:21 Current selected Data/Trading service: CTS T4 | 2014-02-27 12:31:05 The above has been sent to support. | 2014-02-27 14:02:14 Sending of the message log was completed. Please read the response that was received. The response was saved to D:\SierraChart\Data\MessageLogAnalysis.htm | 2014-02-27 14:02:17 Date Time Of Last Edit: 2014-02-27 02:14:46
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Private File |
| [2014-02-27 02:13:54] |
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We are not clearly understanding this. When you select File >> Find Symbol is the list of symbols blank? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-27 02:14:08
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| [2014-02-27 02:18:04] |
| 2garin - Posts: 184 |
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Yes. Remove the old version (deleted all directory). Installed version 1097. DTS configured similarly. Live account. P/S Quickly. Briefly. Exactly. Thank you! Date Time Of Last Edit: 2014-02-27 02:36:32
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| [2014-02-27 02:27:01] |
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Update or Reset the Symbol Settings as explained here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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