Support Board
Date/Time: Sun, 23 Feb 2025 21:32:18 +0000
DOM orders appear above best bid/below best ask
View Count: 701
| [2021-02-24 07:48:36] |
| User634298 - Posts: 15 |
|
Hi, as per the attached image I see orders on the DOM appear above the best bid on the bid side and below the best ask on the ask side. Can you please assist? Thanks a lot in advanced
|
Private File |
| [2021-02-24 08:43:53] |
| |
|
This is resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-24 10:11:10] |
| User634298 - Posts: 15 |
|
I'm still seeing orders above
|
 DOM FGBL 2.PNG / V - Attached On 2021-02-24 10:10:56 UTC - Size: 19.4 KB - 225 views |
| [2021-02-24 12:31:57] |
| Eighteen_0_Six - Posts: 21 |
|
HI Sc Team, Same here, using 2231 prerealease or 2230... |
| [2021-02-24 12:46:37] |
| Eighteen_0_Six - Posts: 21 |
|
seems ok now.. thanks
|
| [2021-02-24 12:48:34] |
| User634298 - Posts: 15 |
|
Looks alright for me as well now. Thank you
|
| [2021-02-24 12:53:49] |
| |
|
We know about this type of issue and we explain it here: New Upcoming EUREX Full Order Book Data Feed (Now Available!) | Post: 253163 We do have a patch, at least a temporary patch until the core issue is determined or we may just always have to use the patch. We temporarily activated this patch, just about 10 minutes ago which removed the undeleted levels. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: