Support Board
Date/Time: Sun, 23 Feb 2025 22:05:47 +0000
Account Not connected
View Count: 407
| [2021-02-23 15:22:37] |
| GreenAlien - Posts: 6 |
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Hello, I am a new user and have my CQG live account through AMP and I am subscribed to Package 5. When I connect to Sierra Chart, it says the data is delayed. I connected to SC Futures order Routing/Data option and it says "Trade Account Not Assigned". Could you please help? Thanks! |
| [2021-02-23 16:46:37] |
| John - SC Support - Posts: 38116 |
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You need to setup your Sierra Chart to connect to your CQG account. Follow the Setup Instructions here: CQG Trading Platform Service: Setup Instructions You will need to start at Step #4. Note that when you change your Service in the Data/Trade Service Settings, you will be asked if you want to translate the symbols to the new service. Be sure you state 'Yes' to this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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