Support Board
Date/Time: Sun, 23 Feb 2025 21:45:28 +0000
Denali Feed / IB No data (after the session close)
View Count: 529
| [2021-02-22 23:21:15] |
| user_xyz - Posts: 446 |
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Did something change after the close of the session an hour ago? SC/Denali/IB Gateway is not receiving any data/quotes after numerous shutdowns, restarts and logging in. But I am getting quotes with my 2nd setup SC w/Denali/AMP/CQG. I didn't change anything BUT as a test I turned 'Allow Support for SC Data Feeds' from Yes to No and started getting data from IB. Turned it back to Yes and nothing... |
| [2021-02-22 23:31:47] |
| user_xyz - Posts: 446 |
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From the log... This appears to be the issue. Not sure why that changed? SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2021-02-22 14:30:47.992 |
| [2021-02-22 23:56:26] |
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No nothing changed but reconnect all instances of Sierra Chart if that error message does not seem correct to you based upon your actual connections: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-22 23:56:43
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| [2021-02-23 03:43:17] |
| user_xyz - Posts: 446 |
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That was it... sorry didn't think about reconnecting the other copy of SC.
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