Support Board
Date/Time: Sun, 23 Feb 2025 21:55:01 +0000
Change tt_order_routing and Connection problems
View Count: 507
| [2021-02-22 18:02:48] |
| User856020 - Posts: 9 |
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Dear Support, I would like to ask your support to fix issue with connectivity: 1. After recent problems with tt_order_routing.dtc.trading, I have received the notification from AMP (my account is AC129768) that it has been decided that Sierra TT FIX will no longer be supported on any exchanges. Therefore it is necessary the change of the connection in Sierra Chart to CQG and Translate the symbol mapping to CQG. Could you please provide instructions if it is necessary to proceed with this change. Thanks |
| [2021-02-22 20:23:48] |
| John - SC Support - Posts: 38116 |
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- Get with AMP and have them get you the new CQG credentials. - Follow the Setup Instructions starting at Step #6 here: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-22 20:58:04] |
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This is the relevant post to follow: TT Based Order Routing Service: TT Interruption | Post: 252374 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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