Support Board
Date/Time: Sun, 23 Feb 2025 18:22:37 +0000
Charts have stopped working
View Count: 417
| [2021-02-22 12:53:18] |
| User661058 - Posts: 5 |
|
Hi there, I updated my Sierra Chart today and then opened up my usual chartbook. the charts have updated on the initial open but have completely stopped. So the price doesnt change from when the chartbook is open. It's as if it's stuck / crashed. Data feed is apparently on. Please could you advise? Message log below: Reading Internal Order ID file. | 2021-02-22 07:43:20.543 Reading Trade Orders file. | 2021-02-22 07:43:20.636 Reading Trade Positions file. | 2021-02-22 07:43:20.636 Reading Trade Account Data files. | 2021-02-22 07:43:20.636 UDPListener (1088). Port 22904 | Listening on UDP port 22904. | 2021-02-22 07:43:20.652 Software version: 2230 64-bit | 2021-02-22 07:43:20.652 Primary Thread ID: 6052 | 2021-02-22 07:43:20.652 Usage end date: 2021-04-23 | 2021-02-22 07:43:20.652 Enabled for: Advanced Features 2. | 2021-02-22 07:43:20.652 Enabled for: Sierra Chart Historical Data Service. | 2021-02-22 07:43:20.652 Enabled for: Delayed Denali Exchange Data Feed. | 2021-02-22 07:43:20.652 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-02-22 07:43:20.652 Current selected Data/Trading service: SC Data - All Services | 2021-02-22 07:43:20.652 Custom symbol settings values: enabled | 2021-02-22 07:43:20.652 Chart Update Interval: 500 | 2021-02-22 07:43:20.652 Intraday Data Storage Time Unit: 1 | 2021-02-22 07:43:20.652 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-02-22 07:43:20.652 2021-02-22 12:43:20 Local computer time in UTC | 2021-02-22 07:43:20.652 2021-02-22 07:43:20 Local computer time in SC Time Zone | 2021-02-22 07:43:20.652 2021-02-22 12:43:10 Server time in UTC | 2021-02-22 07:43:20.652 Local computer UTC time and Server UTC time difference: 9 seconds. | 2021-02-22 07:43:20.652 Notice: Your computer's clock is off by 9 seconds. For help with this, press the 'Send for Analysis' button. | 2021-02-22 07:43:20.652 Program path: C:\SierraChart\ | 2021-02-22 07:43:20.652 Data Files path: C:\SierraChart\Data\ | 2021-02-22 07:43:20.652 OS Version Number: 6.1 | 2021-02-22 07:43:20.652 Locale Setting: C | 2021-02-22 07:43:20.652 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-02-22 07:43:20.652 Allowed protected custom studies: | 2021-02-22 07:43:20.652 Created the DTC Protocol server. | 2021-02-22 07:43:20.683 DTC Protocol Server listening on port 11099. | 2021-02-22 07:43:20.683 Created the DTC Protocol historical data server. | 2021-02-22 07:43:20.683 HD Server Manager | Listening on port 11098 | 2021-02-22 07:43:20.683 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-02-22 07:43:20.683 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:20.699 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-02-22 07:43:20.730 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-02-22 07:43:20.730 Received 5 login tokens. | 2021-02-22 07:43:20.801 Symbol settings MD5 received. Request ID: 1. | 2021-02-22 07:43:21.300 Symbol settings are up-to-date for scdataallservices. | 2021-02-22 07:43:21.300 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2021-02-22 07:43:24.866 XAUUSD 1 Min #1 | Reloading chart. | 2021-02-22 07:43:24.929 XAUUSD Daily #2 | Reloading chart. | 2021-02-22 07:43:25.163 US30 1 Min #3 | Reloading chart. | 2021-02-22 07:43:25.178 USOil 1 Min #4 | Reloading chart. | 2021-02-22 07:43:25.194 ESH21 1 Min #5 | Reloading chart. | 2021-02-22 07:43:25.209 $INX Daily #6 | Reloading chart. | 2021-02-22 07:43:25.903 EURUSD Daily #7 | Reloading chart. | 2021-02-22 07:43:26.137 EURUSD 5 Min #8 | Reloading chart. | 2021-02-22 07:43:26.153 ESH21 #9 | Reloading chart. | 2021-02-22 07:43:26.168 ESH21 1 Min #10 | Reloading chart. | 2021-02-22 07:43:26.387 Using Bid/Ask average for last trade price for XAUUSD | 2021-02-22 07:43:26.512 Starting DelayedDownloadMonitoringTimer | 2021-02-22 07:43:26.512 Starting HDTimeoutTimer | 2021-02-22 07:43:26.512 Added historical Intraday data request for XAUUSD to the queue. | 2021-02-22 07:43:26.512 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2021-02-22 07:43:26.512 Triggering next historical data download in queue. | 2021-02-22 07:43:26.512 HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2021-02-22 07:43:26.512 HD Request # 1 | Download start date-time: 2021-02-22 05:01:26.000000. File last date-time: 2021-02-22 05:01:26.000000 | 2021-02-22 07:43:26.512 HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2021-02-22 07:43:26.512 Added historical Daily data request for XAUUSD to the queue. | 2021-02-22 07:43:26.512 Triggering next historical data download in queue. | 2021-02-22 07:43:26.512 Using Bid/Ask average for last trade price for US30 | 2021-02-22 07:43:26.512 Added historical Intraday data request for US30 to the queue. | 2021-02-22 07:43:26.512 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2021-02-22 07:43:26.512 Triggering next historical data download in queue. | 2021-02-22 07:43:26.512 Using Bid/Ask average for last trade price for USOil | 2021-02-22 07:43:26.527 Added historical Intraday data request for USOil to the queue. | 2021-02-22 07:43:26.527 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2021-02-22 07:43:26.527 Triggering next historical data download in queue. | 2021-02-22 07:43:26.527 Added historical Intraday data request for ESH21 to the queue. | 2021-02-22 07:43:26.527 Intraday data recording state for symbol ESH21 is set to download 'Pending'. | 2021-02-22 07:43:26.527 Triggering next historical data download in queue. | 2021-02-22 07:43:26.527 Starting DelayedDownloadMonitoringTimer | 2021-02-22 07:43:26.527 Starting HDTimeoutTimer | 2021-02-22 07:43:26.527 Added historical Daily data request for $INX to the queue. | 2021-02-22 07:43:26.527 Triggering next historical data download in queue. | 2021-02-22 07:43:26.527 HD Request # 2 | Downloading Historical Daily chart data for $INX. Starting date: 2021-02-17. Service: sp.index | 2021-02-22 07:43:26.543 HD Request # 2 | Requesting historical Daily data for $INX starting at 2021-02-16. SC External HD service. | 2021-02-22 07:43:26.543 Socket (1) | Creating socket. | 2021-02-22 07:43:26.574 Socket (1) | New receive buffer size: 5242880 | 2021-02-22 07:43:26.574 Socket (1) | Connecting to IP: 204.15.197.14. | 2021-02-22 07:43:26.574 Added historical Daily data request for EURUSD to the queue. | 2021-02-22 07:43:26.652 Triggering next historical data download in queue. | 2021-02-22 07:43:26.652 Using Bid/Ask average for last trade price for EURUSD | 2021-02-22 07:43:26.652 ESH21 1 Min #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 07:43:26.907 Added historical Intraday data request for EURUSD to the queue. | 2021-02-22 07:43:26.923 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2021-02-22 07:43:26.923 Triggering next historical data download in queue. | 2021-02-22 07:43:26.923 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:26.938 HD Request # 1 | Sending historical data logon request message. | 2021-02-22 07:43:26.938 HD Request # 2 | Receiving historical Daily data for $INX starting at 2021-02-17 | 2021-02-22 07:43:27.328 HD Request # 2 | Writing historical Daily data to the file $INX.dly | 2021-02-22 07:43:27.344 HD Request # 2 | Bytes received: 239 | 2021-02-22 07:43:27.453 HD Request # 2 | Received 4 records from 2021-02-17 00:00:00 to 2021-02-19 00:00:00 (3.0 days) and wrote 3 records for $INX | 2021-02-22 07:43:27.453 HD Request # 2 | Completion time: 1s | 2021-02-22 07:43:27.453 HD Request # 2 | Daily data download complete for $INX. Unique request ID: 6 | 2021-02-22 07:43:27.453 Removing historical data download ID 6. | 2021-02-22 07:43:27.453 Triggering next historical data download in queue. | 2021-02-22 07:43:27.453 No download requests in the queue to start downloads for. | 2021-02-22 07:43:27.453 $INX Daily #6 | Reloading chart. | 2021-02-22 07:43:27.453 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-02-22 05:01:26. Record interval: 1. Symbol: XAUUSD | 2021-02-22 07:43:27.515 HD Request # 1 | Decompressing data. | 2021-02-22 07:43:27.625 HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2021-02-22 05:01:26.158000 | 2021-02-22 07:43:28.129 HD Request # 1 | Historical data for XAUUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-02-22 07:43:28.144 Socket (1) | CloseSocket call. | 2021-02-22 07:43:28.144 Socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:28.144 Historical data download thread signaled to stop. | 2021-02-22 07:43:28.144 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:28.144 HD Request # 1 | Timestamp of first Intraday data file record written: 2021-02-22 05:01:26.158000 | 2021-02-22 07:43:28.144 HD Request # 1 | Received 8208 records from 2021-02-22 05:01:26.158000 to 2021-02-22 07:43:17.070000 (2.7 hours) and wrote 8208 records for XAUUSD | 2021-02-22 07:43:28.144 HD Request # 1 | Completion time: 2s | 2021-02-22 07:43:28.144 HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 | 2021-02-22 07:43:28.144 Removing historical data download ID 1. | 2021-02-22 07:43:28.144 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-02-22 07:43:28.144 Triggering next historical data download in queue. | 2021-02-22 07:43:28.144 HD Request # 3 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2021-02-18. Service: fxcm | 2021-02-22 07:43:28.144 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2021-02-22 07:43:28.144 Socket (3) | Creating socket. | 2021-02-22 07:43:28.144 Socket (3) | New receive buffer size: 5242880 | 2021-02-22 07:43:28.144 Socket (3) | Connecting to IP: 192.81.56.146. | 2021-02-22 07:43:28.144 Socket (1) | Socket gracefully closed by remote side. | 2021-02-22 07:43:28.269 Socket (1) | Closed. | 2021-02-22 07:43:28.269 HD Request # 3 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:28.378 HD Request # 3 | Sending historical data logon request message. | 2021-02-22 07:43:28.378 SC Data - All Services | Connected to server complete. | 2021-02-22 07:43:28.410 Triggering next historical data download in queue. | 2021-02-22 07:43:28.410 Triggering next historical data download in queue. | 2021-02-22 07:43:28.410 Triggering next historical data download in queue. | 2021-02-22 07:43:28.410 Triggering next historical data download in queue. | 2021-02-22 07:43:28.410 No download requests in the queue to start downloads for. | 2021-02-22 07:43:28.425 No download requests in the queue to start downloads for. | 2021-02-22 07:43:28.425 No download requests in the queue to start downloads for. | 2021-02-22 07:43:28.425 SC Data - All Services | Starting real-time market data updates for: ESH21. ID: 1 | 2021-02-22 07:43:28.441 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESH21 | 2021-02-22 07:43:28.441 SC Data - All Services | Requesting security definition data for: ESH21. ID: 1 | 2021-02-22 07:43:28.441 SC Data - All Services | Starting real-time market data updates for: $INX. ID: 2 Service code: sp.index | 2021-02-22 07:43:28.472 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $INX | 2021-02-22 07:43:28.472 SC Data - All Services | Requesting security definition data for: $INX. ID: 2 | 2021-02-22 07:43:28.472 Using Bid/Ask average for last trade price for XAUUSD | 2021-02-22 07:43:28.534 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 3 Service code: fxcm | 2021-02-22 07:43:28.534 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2021-02-22 07:43:28.534 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 3 | 2021-02-22 07:43:28.534 Added historical Intraday data request for XAUUSD to the queue. | 2021-02-22 07:43:28.534 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2021-02-22 07:43:28.534 Triggering next historical data download in queue. | 2021-02-22 07:43:28.534 DTC Client socket (1) | Creating socket. | 2021-02-22 07:43:28.550 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-02-22 07:43:28.550 DTC Client socket (1) | Connecting to IP: 204.15.197.14. | 2021-02-22 07:43:28.550 SC DTC Data with Market Depth | Network connection to server complete. | 2021-02-22 07:43:28.675 SC DTC Data with Market Depth | Starting socket receive thread. | 2021-02-22 07:43:28.675 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2021-02-22 07:43:28.676 Using Bid/Ask average for last trade price for EURUSD | 2021-02-22 07:43:28.702 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 4 Service code: fxcm | 2021-02-22 07:43:28.702 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 4 | 2021-02-22 07:43:28.702 Using Bid/Ask average for last trade price for US30 | 2021-02-22 07:43:28.753 SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 5 Service code: fxcm | 2021-02-22 07:43:28.753 SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 5 | 2021-02-22 07:43:28.753 Using Bid/Ask average for last trade price for USOil | 2021-02-22 07:43:28.780 SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 6 Service code: fxcm | 2021-02-22 07:43:28.780 SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 6 | 2021-02-22 07:43:28.780 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:28.803 SC DTC Data with Market Depth | Sending logon request message. | 2021-02-22 07:43:28.803 HD Request # 3 | Requesting historical Daily data starting at 2021-02-18. | 2021-02-22 07:43:28.959 HD Request # 3 | Decompressing data. | 2021-02-22 07:43:29.071 HD Request # 3 | Receiving historical Daily data for XAUUSD starting at 2021-02-18 | 2021-02-22 07:43:29.104 HD Request # 3 | Writing historical Daily data to the file XAUUSD.dly | 2021-02-22 07:43:29.108 Socket (3) | CloseSocket call. | 2021-02-22 07:43:29.147 Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:29.147 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:29.147 Historical data download thread signaled to stop. | 2021-02-22 07:43:29.148 HD Request # 3 | Received 3 records from 2021-02-18 00:00:00 to 2021-02-22 00:00:00 (5.0 days) and wrote 3 records for XAUUSD | 2021-02-22 07:43:29.148 HD Request # 3 | Completion time: 1s | 2021-02-22 07:43:29.148 HD Request # 3 | Daily data download complete for XAUUSD. Unique request ID: 2 | 2021-02-22 07:43:29.148 Removing historical data download ID 2. | 2021-02-22 07:43:29.148 Triggering next historical data download in queue. | 2021-02-22 07:43:29.148 Delaying start of download for US30 | 2021-02-22 07:43:29.148 Socket (3) | Socket gracefully closed by remote side. | 2021-02-22 07:43:29.250 Socket (3) | Closed. | 2021-02-22 07:43:29.250 XAUUSD[M] Daily #2 | Reloading chart. | 2021-02-22 07:43:29.260 SC DTC Data with Market Depth | Received logon response. | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Successfully connected. | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Trading is not supported. | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2021-02-22 07:43:29.471 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2021-02-22 07:43:29.676 SC DTC Data with Market Depth | Received security definition for symbol US30 | 2021-02-22 07:43:29.676 SC DTC Data with Market Depth | Received security definition for symbol USOil | 2021-02-22 07:43:29.676 SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2021-02-22 07:43:29.676 HD Request # 4 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2021-02-22 07:43:34.615 HD Request # 4 | Download start date-time: 2021-02-22 05:01:26.000000. File last date-time: 2021-02-22 05:01:26.000000 | 2021-02-22 07:43:34.620 HD Request # 4 | Using server: ds12.sierracharts.com port 10150 | 2021-02-22 07:43:34.620 Socket (3) | Creating socket. | 2021-02-22 07:43:34.620 Socket (3) | New receive buffer size: 5242880 | 2021-02-22 07:43:34.621 Socket (3) | Connecting to IP: 204.15.197.14. | 2021-02-22 07:43:34.621 HD Request # 4 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:34.850 HD Request # 4 | Sending historical data logon request message. | 2021-02-22 07:43:34.850 HD Request # 4 | Requesting Intraday data. Start date-time: 2021-02-22 05:01:26. Record interval: 1. Symbol: US30 | 2021-02-22 07:43:34.955 HD Request # 4 | Decompressing data. | 2021-02-22 07:43:35.062 Saved Chartbook: ExampleChartbook.cht. Time: 0.0072 seconds. | 2021-02-22 07:43:35.159 HD Request # 4 | Receiving Intraday data for US30 starting at 2021-02-22 05:01:26.356000 | 2021-02-22 07:43:35.452 Socket (3) | CloseSocket call. | 2021-02-22 07:43:35.452 Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:35.452 Historical data download thread signaled to stop. | 2021-02-22 07:43:35.452 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:35.452 HD Request # 4 | Timestamp of first Intraday data file record written: 2021-02-22 05:01:26.356000 | 2021-02-22 07:43:35.452 HD Request # 4 | Received 5949 records from 2021-02-22 05:01:26.356000 to 2021-02-22 07:43:23.063000 (2.7 hours) and wrote 5949 records for US30 | 2021-02-22 07:43:35.452 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2021-02-22 12:43:23.063000 | 2021-02-22 07:43:35.467 Added 2 Time and Sales records to Intraday data file for US30 after download. | 2021-02-22 07:43:35.467 HD Request # 4 | Completion time: 1s | 2021-02-22 07:43:35.467 HD Request # 4 | Intraday data download complete for US30. Unique request ID: 3 | 2021-02-22 07:43:35.467 Removing historical data download ID 3. | 2021-02-22 07:43:35.467 Real-time Intraday chart data file updates started for US30 | 2021-02-22 07:43:35.467 Opened cached Intraday file: C:\SierraChart\Data\US30.scid. Thread ID: 6052 | 2021-02-22 07:43:35.467 Intraday chart data file opened for US30 | 2021-02-22 07:43:35.467 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-02-22 07:43:35.467 Triggering next historical data download in queue. | 2021-02-22 07:43:35.467 HD Request # 5 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2021-02-22 07:43:35.467 HD Request # 5 | Download start date-time: 2021-02-22 05:01:26.000000. File last date-time: 2021-02-22 05:01:26.000000 | 2021-02-22 07:43:35.467 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2021-02-22 07:43:35.467 Socket (4) | Creating socket. | 2021-02-22 07:43:35.467 Socket (4) | New receive buffer size: 5242880 | 2021-02-22 07:43:35.467 Socket (4) | Connecting to IP: 192.81.56.146. | 2021-02-22 07:43:35.467 Socket (3) | Socket gracefully closed by remote side. | 2021-02-22 07:43:35.561 Socket (3) | Closed. | 2021-02-22 07:43:35.561 HD Request # 5 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:35.704 HD Request # 5 | Sending historical data logon request message. | 2021-02-22 07:43:35.704 HD Request # 5 | Requesting Intraday data. Start date-time: 2021-02-22 05:01:26. Record interval: 1. Symbol: USOil | 2021-02-22 07:43:35.816 HD Request # 5 | Decompressing data. | 2021-02-22 07:43:35.932 HD Request # 5 | Receiving Intraday data for USOil starting at 2021-02-22 05:01:26.825000 | 2021-02-22 07:43:36.167 Socket (4) | CloseSocket call. | 2021-02-22 07:43:36.174 Socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:36.174 Historical data download thread signaled to stop. | 2021-02-22 07:43:36.174 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:36.175 HD Request # 5 | Timestamp of first Intraday data file record written: 2021-02-22 05:01:26.825000 | 2021-02-22 07:43:36.175 HD Request # 5 | Received 2599 records from 2021-02-22 05:01:26.825000 to 2021-02-22 07:43:24.587000 (2.7 hours) and wrote 2599 records for USOil | 2021-02-22 07:43:36.176 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2021-02-22 12:43:24.587000 | 2021-02-22 07:43:36.181 Added 2 Time and Sales records to Intraday data file for USOil after download. | 2021-02-22 07:43:36.181 HD Request # 5 | Completion time: 1s | 2021-02-22 07:43:36.182 HD Request # 5 | Intraday data download complete for USOil. Unique request ID: 4 | 2021-02-22 07:43:36.182 Removing historical data download ID 4. | 2021-02-22 07:43:36.182 Real-time Intraday chart data file updates started for USOil | 2021-02-22 07:43:36.182 Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 6052 | 2021-02-22 07:43:36.185 Intraday chart data file opened for USOil | 2021-02-22 07:43:36.185 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-02-22 07:43:36.185 Triggering next historical data download in queue. | 2021-02-22 07:43:36.185 HD Request # 6 | Downloading Intraday chart data for ESH21 to the file ESH21.scid. Service: cme | 2021-02-22 07:43:36.186 HD Request # 6 | Download start date-time: 2021-02-22 04:45:38.000000. File last date-time: 2021-02-22 04:45:38.098000 | 2021-02-22 07:43:36.189 HD Request # 6 | Using server: ds21.sierracharts.com port 10150 | 2021-02-22 07:43:36.189 Socket (3) | Creating socket. | 2021-02-22 07:43:36.190 Socket (3) | New receive buffer size: 5242880 | 2021-02-22 07:43:36.190 Socket (3) | Connecting to IP: 216.1.90.129. | 2021-02-22 07:43:36.190 Socket (4) | Socket gracefully closed by remote side. | 2021-02-22 07:43:36.308 Socket (4) | Closed. | 2021-02-22 07:43:36.308 HD Request # 6 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:36.829 HD Request # 6 | Sending historical data logon request message. | 2021-02-22 07:43:36.829 HD Request # 6 | Requesting Intraday data. Start date-time: 2021-02-22 04:45:38. Record interval: 1. Symbol: ESH21 | 2021-02-22 07:43:37.375 HD Request # 6 | Decompressing data. | 2021-02-22 07:43:37.469 ESH21 [CBV] 7500 Volume #3 | Reloading chart. | 2021-02-22 07:43:37.711 HD Request # 6 | Receiving Intraday data for ESH21 starting at 2021-02-22 04:45:38.098000 | 2021-02-22 07:43:37.808 ESH21 [CBV] 7500 Volume #3 | Performing historical Daily data download for symbol ESH21 starting at last date in file. | 2021-02-22 07:43:37.810 Added historical Daily data request for ESH21 to the queue. | 2021-02-22 07:43:37.810 Triggering next historical data download in queue. | 2021-02-22 07:43:37.810 Socket (3) | CloseSocket call. | 2021-02-22 07:43:37.813 Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:37.814 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:37.814 ESH21 [CBV] 7500 Volume #3 | Waiting for historical downloads to complete with the IDs: 10, | 2021-02-22 07:43:37.882 Socket (3) | Socket gracefully closed by remote side. | 2021-02-22 07:43:37.915 Socket (3) | Closed. | 2021-02-22 07:43:37.915 ESH21 [CBV] #1 | Reloading chart. | 2021-02-22 07:43:38.017 ESH21 [CBV] #1 | Waiting for historical downloads to complete with the IDs: 10, | 2021-02-22 07:43:38.126 ESH21 [CBV] 5000 Volume #7 | Reloading chart. | 2021-02-22 07:43:38.300 ESH21 [CBV] 5000 Volume #7 | Waiting for historical downloads to complete with the IDs: 10, | 2021-02-22 07:43:38.400 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fee7de0000 | 2021-02-22 07:43:38.491 ESH21 [CBV] Daily #13 | Reloading chart. | 2021-02-22 07:43:38.543 ESH21 [CBV] Daily #13 | Waiting for historical downloads to complete with the IDs: 10, | 2021-02-22 07:43:38.725 ESH21 [CBV] 540000 Volume #12 | Reloading chart. | 2021-02-22 07:43:38.770 ESH21 [CBV] 540000 Volume #12 | Waiting for historical downloads to complete with the IDs: 10, | 2021-02-22 07:43:38.833 ESH21 [CBV] 180000 Volume #9 | Reloading chart. | 2021-02-22 07:43:38.872 ESH21 [CBV] 180000 Volume #9 | Waiting for historical downloads to complete with the IDs: 10, | 2021-02-22 07:43:38.921 ESH21 [CBV] 100000 Volume #6 | Reloading chart. | 2021-02-22 07:43:39.097 ESH21 [CBV] 100000 Volume #6 | Waiting for historical downloads to complete with the IDs: 10, | 2021-02-22 07:43:39.116 ESH21 Renko 4t #2 | Reloading chart. | 2021-02-22 07:43:39.182 SC Data - All Services | Starting real-time market data updates for: MESH21. ID: 7 | 2021-02-22 07:43:39.208 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MESH21 | 2021-02-22 07:43:39.208 SC Data - All Services | Requesting security definition data for: MESH21. ID: 7 | 2021-02-22 07:43:39.208 SC Data - All Services | Starting real-time market data updates for: CLM20_FUT_NYMEX. ID: 8 | 2021-02-22 07:43:39.209 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLM20_FUT_NYMEX | 2021-02-22 07:43:39.209 SC Data - All Services | Requesting security definition data for: CLM20_FUT_NYMEX. ID: 8 | 2021-02-22 07:43:39.209 SC Data - All Services | Starting real-time market data updates for: CLN20_FUT_NYMEX. ID: 9 | 2021-02-22 07:43:39.210 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLN20_FUT_NYMEX | 2021-02-22 07:43:39.210 SC Data - All Services | Requesting security definition data for: CLN20_FUT_NYMEX. ID: 9 | 2021-02-22 07:43:39.210 SC Data - All Services | Starting real-time market data updates for: ESU20. ID: 10 | 2021-02-22 07:43:39.211 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESU20 | 2021-02-22 07:43:39.211 SC Data - All Services | Requesting security definition data for: ESU20. ID: 10 | 2021-02-22 07:43:39.211 SC Data - All Services | Starting real-time market data updates for: ESM21. ID: 11 | 2021-02-22 07:43:39.211 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESM21 | 2021-02-22 07:43:39.211 SC Data - All Services | Requesting security definition data for: ESM21. ID: 11 | 2021-02-22 07:43:39.211 HD Request # 7 | Downloading Historical Daily chart data for ESH21. Starting date: 2021-02-18. Service: scdataallservices | 2021-02-22 07:43:39.217 HD Request # 7 | Requesting historical Daily data for ESH21 starting at 2021-02-17. SC External HD service. | 2021-02-22 07:43:39.217 Historical data download thread signaled to stop. | 2021-02-22 07:43:39.217 HD Request # 6 | Timestamp of first Intraday data file record written: 2021-02-22 04:45:38.098000 | 2021-02-22 07:43:39.217 HD Request # 6 | Received 4586 records from 2021-02-22 04:45:38.098000 to 2021-02-22 07:33:23.618000 (2.8 hours) and wrote 4586 records for ESH21 | 2021-02-22 07:43:39.218 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2021-02-22 12:33:23.618000 | 2021-02-22 07:43:39.220 HD Request # 6 | Completion time: 3s | 2021-02-22 07:43:39.220 HD Request # 6 | Intraday data download complete for ESH21. Unique request ID: 5 | 2021-02-22 07:43:39.220 Removing historical data download ID 5. | 2021-02-22 07:43:39.220 Real-time Intraday chart data file updates started for ESH21 | 2021-02-22 07:43:39.220 Opened cached Intraday file: C:\SierraChart\Data\ESH21.scid. Thread ID: 6052 | 2021-02-22 07:43:39.221 Intraday chart data file opened for ESH21 | 2021-02-22 07:43:39.221 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2021-02-22 07:43:39.221 Triggering next historical data download in queue. | 2021-02-22 07:43:39.221 HD Request # 8 | Downloading Historical Daily chart data for EURUSD. Starting date: 2021-02-18. Service: fxcm | 2021-02-22 07:43:39.233 HD Request # 8 | Using server: ds12.sierracharts.com port 10149 | 2021-02-22 07:43:39.233 Socket (4) | Creating socket. | 2021-02-22 07:43:39.233 Socket (4) | New receive buffer size: 5242880 | 2021-02-22 07:43:39.234 Socket (4) | Connecting to IP: 204.15.197.14. | 2021-02-22 07:43:39.234 HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:39.459 HD Request # 8 | Sending historical data logon request message. | 2021-02-22 07:43:39.459 ESH21 Renko 4t #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 07:43:39.506 HD Request # 7 | Receiving historical Daily data for ESH21 starting at 2021-02-18 | 2021-02-22 07:43:39.973 HD Request # 7 | Writing historical Daily data to the file ESH21.dly | 2021-02-22 07:43:39.989 HD Request # 7 | Bytes received: 229 | 2021-02-22 07:43:39.989 HD Request # 7 | Received 4 records from 2021-02-18 00:00:00 to 2021-02-22 00:00:00 (5.0 days) and wrote 3 records for ESH21 | 2021-02-22 07:43:39.989 HD Request # 7 | Completion time: 0s | 2021-02-22 07:43:39.989 HD Request # 7 | Daily data download complete for ESH21. Unique request ID: 10 | 2021-02-22 07:43:39.989 Removing historical data download ID 10. | 2021-02-22 07:43:39.989 Triggering next historical data download in queue. | 2021-02-22 07:43:39.989 No download requests in the queue to start downloads for. | 2021-02-22 07:43:39.989 HD Request # 8 | Requesting historical Daily data starting at 2021-02-18. | 2021-02-22 07:43:40.051 ESH21 [CBV] #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-22 07:43:40.051 ESH21 [CBV] #1 | Reloading chart. | 2021-02-22 07:43:40.051 ESH21 [CBV] Daily #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-22 07:43:40.129 HD Request # 8 | Decompressing data. | 2021-02-22 07:43:40.145 HD Request # 8 | Receiving historical Daily data for EURUSD starting at 2021-02-18 | 2021-02-22 07:43:40.160 HD Request # 8 | Writing historical Daily data to the file EURUSD.dly | 2021-02-22 07:43:40.176 Socket (4) | CloseSocket call. | 2021-02-22 07:43:40.223 Socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:40.223 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:40.223 ESH21 [CBV] Daily #13 | Reloading chart. | 2021-02-22 07:43:40.316 Socket (4) | Socket gracefully closed by remote side. | 2021-02-22 07:43:40.410 Socket (4) | Closed. | 2021-02-22 07:43:40.410 Historical data download thread signaled to stop. | 2021-02-22 07:43:40.441 HD Request # 8 | Received 3 records from 2021-02-18 00:00:00 to 2021-02-22 00:00:00 (5.0 days) and wrote 3 records for EURUSD | 2021-02-22 07:43:40.441 HD Request # 8 | Completion time: 1s | 2021-02-22 07:43:40.441 HD Request # 8 | Daily data download complete for EURUSD. Unique request ID: 7 | 2021-02-22 07:43:40.441 Removing historical data download ID 7. | 2021-02-22 07:43:40.441 Triggering next historical data download in queue. | 2021-02-22 07:43:40.441 HD Request # 9 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2021-02-22 07:43:40.441 HD Request # 9 | Download start date-time: 2021-02-22 05:01:26.000000. File last date-time: 2021-02-22 05:01:26.000000 | 2021-02-22 07:43:40.441 HD Request # 9 | Using server: ds4.sierracharts.com port 10150 | 2021-02-22 07:43:40.441 Socket (4) | Creating socket. | 2021-02-22 07:43:40.441 Socket (4) | New receive buffer size: 5242880 | 2021-02-22 07:43:40.441 Socket (4) | Connecting to IP: 192.81.56.146. | 2021-02-22 07:43:40.441 ESH21 [CBV] 100000 Volume #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-22 07:43:40.441 ESH21 [CBV] 100000 Volume #6 | Reloading chart. | 2021-02-22 07:43:40.441 ESH21 [CBV] 7500 Volume #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-22 07:43:40.457 ESH21 [CBV] 7500 Volume #3 | Reloading chart. | 2021-02-22 07:43:40.457 ESH21 [CBV] 540000 Volume #12 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-22 07:43:40.503 ESH21 [CBV] 540000 Volume #12 | Reloading chart. | 2021-02-22 07:43:40.503 ESH21 [CBV] 5000 Volume #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-22 07:43:40.535 ESH21 [CBV] 5000 Volume #7 | Reloading chart. | 2021-02-22 07:43:40.535 ESH21 [CBV] 180000 Volume #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-22 07:43:40.833 HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:40.849 HD Request # 9 | Sending historical data logon request message. | 2021-02-22 07:43:40.849 ESH21 [CBV] 180000 Volume #9 | Reloading chart. | 2021-02-22 07:43:40.911 ESH21 [CBV] #1 | Reloading chart. | 2021-02-22 07:43:41.129 HD Request # 9 | Requesting Intraday data. Start date-time: 2021-02-22 05:01:26. Record interval: 1. Symbol: EURUSD | 2021-02-22 07:43:41.519 HD Request # 9 | Decompressing data. | 2021-02-22 07:43:41.644 ESH21 [CBV] 100000 Volume #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 07:43:41.878 ESH21 [CBV] Daily #13 | Reloading chart. | 2021-02-22 07:43:41.894 HD Request # 9 | Receiving Intraday data for EURUSD starting at 2021-02-22 05:01:26.531000 | 2021-02-22 07:43:42.019 Socket (4) | CloseSocket call. | 2021-02-22 07:43:42.034 Socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:42.034 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:42.034 Socket (4) | Socket gracefully closed by remote side. | 2021-02-22 07:43:42.143 Socket (4) | Closed. | 2021-02-22 07:43:42.143 Historical data download thread signaled to stop. | 2021-02-22 07:43:44.594 HD Request # 9 | Timestamp of first Intraday data file record written: 2021-02-22 05:01:26.531000 | 2021-02-22 07:43:44.783 HD Request # 9 | Received 6204 records from 2021-02-22 05:01:26.531000 to 2021-02-22 07:43:30.204000 (2.7 hours) and wrote 6204 records for EURUSD | 2021-02-22 07:43:44.783 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2021-02-22 12:43:30.204000 | 2021-02-22 07:43:44.881 Added 2 Time and Sales records to Intraday data file for EURUSD after download. | 2021-02-22 07:43:44.881 HD Request # 9 | Completion time: 4s | 2021-02-22 07:43:44.881 HD Request # 9 | Intraday data download complete for EURUSD. Unique request ID: 8 | 2021-02-22 07:43:44.882 Removing historical data download ID 8. | 2021-02-22 07:43:44.882 Real-time Intraday chart data file updates started for EURUSD | 2021-02-22 07:43:44.882 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 6052 | 2021-02-22 07:43:44.883 Intraday chart data file opened for EURUSD | 2021-02-22 07:43:44.883 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2021-02-22 07:43:44.883 Triggering next historical data download in queue. | 2021-02-22 07:43:44.883 HD Request # 10 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2021-02-22 07:43:44.902 HD Request # 10 | Download start date-time: 2021-02-22 07:43:17.000000. File last date-time: 2021-02-22 07:43:17.070000 | 2021-02-22 07:43:44.904 HD Request # 10 | Using server: ds12.sierracharts.com port 10149 | 2021-02-22 07:43:44.904 Socket (4) | Creating socket. | 2021-02-22 07:43:44.906 Socket (4) | New receive buffer size: 5242880 | 2021-02-22 07:43:44.906 Socket (4) | Connecting to IP: 204.15.197.14. | 2021-02-22 07:43:44.906 ESH21 [CBV] 100000 Volume #6 | Reloading chart. | 2021-02-22 07:43:45.021 ESH21 [CBV] 7500 Volume #3 | Reloading chart. | 2021-02-22 07:43:45.149 HD Request # 10 | Setting DTC encoding to Binary VLS | 2021-02-22 07:43:45.279 HD Request # 10 | Sending historical data logon request message. | 2021-02-22 07:43:45.279 HD Request # 10 | Requesting Intraday data. Start date-time: 2021-02-22 07:43:17. Record interval: 1. Symbol: XAUUSD | 2021-02-22 07:43:45.377 HD Request # 10 | Decompressing data. | 2021-02-22 07:43:45.486 HD Request # 10 | Receiving Intraday data for XAUUSD starting at 2021-02-22 07:43:17.070000 | 2021-02-22 07:43:45.908 Socket (4) | CloseSocket call. | 2021-02-22 07:43:45.908 Socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 07:43:45.908 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-02-22 07:43:45.908 Socket (4) | Socket gracefully closed by remote side. | 2021-02-22 07:43:46.095 Socket (4) | Closed. | 2021-02-22 07:43:46.095 Historical data download thread signaled to stop. | 2021-02-22 07:43:46.614 HD Request # 10 | Timestamp of first Intraday data file record written: 2021-02-22 07:43:17.070000 | 2021-02-22 07:43:46.815 HD Request # 10 | Received 18 records from 2021-02-22 07:43:17.070000 to 2021-02-22 07:43:34.008000 (16.9 seconds) and wrote 18 records for XAUUSD | 2021-02-22 07:43:46.815 HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2021-02-22 12:43:34.008000 | 2021-02-22 07:43:46.817 Added 2 Time and Sales records to Intraday data file for XAUUSD after download. | 2021-02-22 07:43:46.817 HD Request # 10 | Completion time: 2s | 2021-02-22 07:43:46.817 HD Request # 10 | Intraday data download complete for XAUUSD. Unique request ID: 9 | 2021-02-22 07:43:46.817 Removing historical data download ID 9. | 2021-02-22 07:43:46.817 Real-time Intraday chart data file updates started for XAUUSD | 2021-02-22 07:43:46.817 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 6052 | 2021-02-22 07:43:46.819 Intraday chart data file opened for XAUUSD | 2021-02-22 07:43:46.819 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2021-02-22 07:43:46.819 Triggering next historical data download in queue. | 2021-02-22 07:43:46.819 No download requests in the queue to start downloads for. | 2021-02-22 07:43:46.819 ESH21 [CBV] 540000 Volume #12 | Reloading chart. | 2021-02-22 07:43:46.820 ESH21 [CBV] 5000 Volume #7 | Reloading chart. | 2021-02-22 07:43:47.347 ESH21 [CBV] 100000 Volume #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 07:43:47.799 ESH21 [CBV] 180000 Volume #9 | Reloading chart. | 2021-02-22 07:43:47.815 ESH21 [CBV] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 07:43:53.820 ESH21 [CBV] 5000 Volume #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-02-22 07:43:56.175 |
| [2021-02-22 13:21:58] |
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Translate the symbols to the current service: Denali Exchange Data Feed: Introduction And then update the Symbol Settings: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings You may need to uncheck Use Custom Symbol Settings Values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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