Support Board
Date/Time: Mon, 25 Nov 2024 19:30:56 +0000
Chart using SC data feed (from remote instance) and T&S from IB data feed
View Count: 1271
| [2014-02-26 15:57:43] |
| User30668 - Posts: 108 |
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SC Support I have just upgraded from version 1077 to version 1097 and I realized that with this version I can’t have anymore a chart using SC data feed (from a remote instance) with Time and Sales data from my broker (IB). Before, to achieve this I had the chart set to use the “Trade and Current Quote Symbol” from IB. Now it is not working anymore, it just shows T&S data from SC data feed. This is an extremely important issue for me because an important part of my strategies are based on tracking IB’s T&S volume. I even had to order a custom study that was created for me just to track IB T&S volume. So, please, would you inform me how I can have a chart working with SC data feed and using T&S data from IB again? Thanks in advance. |
| [2014-02-26 16:55:11] |
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We have thought about how to solve this, and we will implement again the option Use Non-Chart Data from Remote Instances in the next release. This is the option which relates to this. Without going into details, the implementation will have to be a little different, to solve the problem that existed when not using it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-26 17:05:18] |
| User30668 - Posts: 108 |
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SC Engineering, Thank you very, very much to look into this issue. As I mentioned before in my first message this is very important for me. I look forward for the next release and have my system working well again. Thanks. |
| [2014-02-26 18:18:22] |
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No worries. We will take care of this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-28 13:21:54] |
| User30668 - Posts: 108 |
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Hello SC Engineering, I saw today's version 1098 Pre-Release and installed it. However, despite version 1098 having again the "Use Non-Chart Data From Remote Instances" option available it is not working - the charts that are using remote instance data feed are still always just showing the T&S data from that same remote instance data feed, no matter if the option "Use Non-Chart Data From Remote Instances" is checked or not. As I explained before I really need to have these charts using SC data feed but with IB's T&S data. Would you please check this out and fix it? Thanks. Date Time Of Last Edit: 2014-02-28 13:23:01
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| [2014-02-28 19:05:14] |
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This will be solved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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