Support Board
Date/Time: Fri, 22 Nov 2024 22:27:34 +0000
[Locked] - CQG and Advanced Package
View Count: 1131
| [2021-02-18 08:38:41] |
| User495158 - Posts: 106 |
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Hello! In light of recent events with TT order routing, would you reconsider your decision to require a subscription to Advanced Package for users of CQG data feed until you are able to provide your own direct routing to CME? Namely, this decision is forcing everyone who is using the Standard Package to switch over to Denali with TT order routing because of the price difference. That would be reasonable if you could guarantee a reliable service with TT order routing. Obviously you can't. No matter that they had a solid track record for a year and a half, they have managed to seriously tarnish it in a single event. If that is the case than we should have at least the right to choose between different third party service providers under the same terms and not be forced to use TT order routing. Thanks Date Time Of Last Edit: 2021-02-18 08:39:00
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| [2021-02-18 11:12:51] |
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Refer to this post here for the answer so we can share this with everyone: Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed | Post: 252346 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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