Support Board
Date/Time: Sun, 23 Feb 2025 18:14:46 +0000
Can you close my fake position?
View Count: 550
| [2021-02-17 15:57:48] |
| theunknowntrader - Posts: 112 |
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My AMP broker shows no open positions last night but Trade Account Data and Order Entry show a short position on an ES contract. Could you clear this? I do not have any open positions based on my broker |
| [2021-02-17 16:38:52] |
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We did a test, to see if this is going to be possible. It will be. We will refresh the positions from TT at the end of the day today. Also Sierra Chart does not control Position Reporting. We are merely providing a gateway between Sierra Chart and TT and the Position reporting that the broker provides to TT. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-17 16:39:18
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| [2021-02-17 20:15:16] |
| user2837 - Posts: 76 |
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In my case, an order was duplicated and executed on the CME by TT on Sunday around 6:30 pm ET. This shows up incorrectly on the Trading Log with a nonsensical date/time and with other info missing. I become aware on Tues morning and closed the position. Would errors such as this also be fixed after a refresh? |
| [2021-02-19 20:36:43] |
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No an order fill that you see in the Trade Activity Log will not change.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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