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Date/Time: Sun, 23 Feb 2025 14:22:09 +0000



error connecting Tradovate CQG

View Count: 666

[2021-02-16 20:05:43]
User884550 - Posts: 149
Hello
pls advise if attached issue Sierra related or rather on Tradovate side?
I have just updated to latest version,
image2021-02-16_22-02-35.jpg / V - Attached On 2021-02-16 20:05:28 UTC - Size: 59.9 KB - 241 views
image2021-02-16_21-39-57.jpg / V - Attached On 2021-02-16 20:05:33 UTC - Size: 55.72 KB - 233 views
[2021-02-16 21:26:47]
John - SC Support - Posts: 38116
Those are CQG messages and mean just what they state. In one case, you logged into the same account from another source, which then logged you off the Sierra Chart connection. In the other case, you have tried to log in too many times, so it is now blocking you.

You need to talk to your broker about these messages, particularly the issue of you being locked out due to too many login attempts.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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