Support Board
Date/Time: Sun, 23 Feb 2025 21:33:10 +0000
CME FX Futures
View Count: 687
| [2021-02-16 19:54:50] |
| Mattc55 - Posts: 97 |
|
For 6E,A,B,C... all of them stop populating data on my charts around 10am and have not updated since....
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| [2021-02-16 21:24:47] |
| John - SC Support - Posts: 38116 |
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Follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-16 21:42:30] |
| Mattc55 - Posts: 97 |
|
Symbol 6EH21_FUT_CME Disconnecting and re-connecting populated all the data which failed to load past 1030am EST. Log below Software version: 2226 64-bit | 2021-02-16 16:39:08.509 Primary Thread ID: 8768 | 2021-02-16 16:39:08.509 Usage end date: 2021-05-26 | 2021-02-16 16:39:08.509 Enabled for: Advanced Features 2. | 2021-02-16 16:39:08.509 Enabled for: Sierra Chart Historical Data Service. | 2021-02-16 16:39:08.509 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-02-16 16:39:08.509 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-02-16 16:39:08.509 Enabled for exchange2: CME | 2021-02-16 16:39:08.509 Enabled for exchange2: CBOT | 2021-02-16 16:39:08.509 Enabled for exchange2: COMEX | 2021-02-16 16:39:08.509 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-02-16 16:39:08.509 Current selected Data/Trading service: SC Futures Order Routing/Data | 2021-02-16 16:39:08.509 Custom symbol settings values: enabled | 2021-02-16 16:39:08.509 Chart Update Interval: 500 | 2021-02-16 16:39:08.509 Intraday Data Storage Time Unit: 0 | 2021-02-16 16:39:08.509 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-02-16 16:39:08.509 2021-02-16 21:39:08 Local computer time in UTC | 2021-02-16 16:39:08.509 2021-02-16 16:39:08 Local computer time in SC Time Zone | 2021-02-16 16:39:08.509 2021-02-16 15:30:14 Server time in UTC | 2021-02-16 16:39:08.509 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-02-16 16:39:08.509 Program path: C:\SierraChart\ | 2021-02-16 16:39:08.509 Data Files path: C:\SierraChart\Data\ | 2021-02-16 16:39:08.509 OS Version Number: 10.0 | 2021-02-16 16:39:08.509 Locale Setting: C | 2021-02-16 16:39:08.509 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-02-16 16:39:08.510 Allowed protected custom studies: | 2021-02-16 16:39:08.510 6EH21_FUT_CME [CBV] 30 Sec #14 | Reloading chart. | 2021-02-16 16:39:45.526 6EH21_FUT_CME [CBV] 30 Sec #14 | Performing historical Daily data download for symbol 6EH21_FUT_CME starting at last date in file. | 2021-02-16 16:39:45.539 Added historical Daily data request for 6EH21_FUT_CME to the queue. | 2021-02-16 16:39:45.539 Triggering next historical data download in queue. | 2021-02-16 16:39:45.539 6EH21_FUT_CME [CBV] 30 Sec #14 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:45.557 6EH21_FUT_CME [CBV] 5 Min #13 | Reloading chart. | 2021-02-16 16:39:45.583 6EH21_FUT_CME [CBV] 5 Min #13 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:45.608 6EH21_FUT_CME [CBV] Monthly #12 | Reloading chart. | 2021-02-16 16:39:45.635 6EH21_FUT_CME [CBV] Monthly #12 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:46.095 6EH21_FUT_CME [CBV] #5 | Reloading chart. | 2021-02-16 16:39:46.168 6EH21_FUT_CME [CBV] #5 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:46.264 6EH21_FUT_CME [CBV] #7 | Reloading chart. | 2021-02-16 16:39:46.329 6EH21_FUT_CME [CBV] #7 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:46.417 6EH21_FUT_CME [CBV] Daily #8 | Reloading chart. | 2021-02-16 16:39:46.530 6EH21_FUT_CME [CBV] Daily #8 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.053 6EH21_FUT_CME [CBV] 240 Min #9 | Reloading chart. | 2021-02-16 16:39:47.124 6EH21_FUT_CME [CBV] 240 Min #9 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.288 6EH21_FUT_CME [CBV] 20000 Volume #10 | Reloading chart. | 2021-02-16 16:39:47.362 6EH21_FUT_CME [CBV] 20000 Volume #10 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.444 6EH21_FUT_CME [CBV] 5000 Volume #17 | Reloading chart. | 2021-02-16 16:39:47.522 6EH21_FUT_CME [CBV] 5000 Volume #17 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.577 ADR-SP [CBV] 3 Min #2 | Reloading chart. | 2021-02-16 16:39:47.600 ADR-SP [CBV] 3 Min #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-02-16 16:39:47.600 ADR-SP [CBV] 3 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2021-02-16 16:39:47.600 6EH21_FUT_CME [CBV] 3 Min #16 | Reloading chart. | 2021-02-16 16:39:47.692 6EH21_FUT_CME [CBV] 3 Min #16 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.717 6EH21_FUT_CME [CBV] 1 Min #21 | Reloading chart. | 2021-02-16 16:39:47.740 6EH21_FUT_CME [CBV] 1 Min #21 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.765 6EH21_FUT_CME [CBV] 500 Volume #1 | Reloading chart. | 2021-02-16 16:39:47.821 6EH21_FUT_CME [CBV] 500 Volume #1 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.846 6EH21_FUT_CME [CBV] 30 Min #4 | Reloading chart. | 2021-02-16 16:39:47.923 6EH21_FUT_CME [CBV] 30 Min #4 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:47.977 6EH21_FUT_CME/M6EH21_FUT_CME [CBV] 0.00080 Range #11 | Reloading chart. | 2021-02-16 16:39:47.994 6EH21_FUT_CME/M6EH21_FUT_CME [CBV] 0.00080 Range #11 | Waiting for historical downloads to complete with the IDs: 49, | 2021-02-16 16:39:48.019 ESH21_FUT_CME [CBV] 2500 Volume #3 | Reloading chart. | 2021-02-16 16:39:48.103 GCJ21_FUT_COMEX [CBV] 1200 Volume #6 | Reloading chart. | 2021-02-16 16:39:48.225 GCJ21_FUT_COMEX [CBV] 1200 Volume #6 | Performing historical Daily data download for symbol GCJ21_FUT_COMEX starting at last date in file. | 2021-02-16 16:39:48.255 Added historical Daily data request for GCJ21_FUT_COMEX to the queue. | 2021-02-16 16:39:48.255 GCJ21_FUT_COMEX [CBV] 1200 Volume #6 | Waiting for historical downloads to complete with the IDs: 50, | 2021-02-16 16:39:48.285 NQH21_FUT_CME/MNQH21_FUT_CME [CBV] 1200 Volume #15 | Reloading chart. | 2021-02-16 16:39:48.371 NQH21_FUT_CME/MNQH21_FUT_CME [CBV] 1200 Volume #15 | Performing historical Daily data download for symbol NQH21_FUT_CME starting at last date in file. | 2021-02-16 16:39:48.385 Added historical Daily data request for NQH21_FUT_CME to the queue. | 2021-02-16 16:39:48.385 NQH21_FUT_CME/MNQH21_FUT_CME [CBV] 1200 Volume #15 | Waiting for historical downloads to complete with the IDs: 51, | 2021-02-16 16:39:48.405 HD Request # 49 | Downloading Historical Daily chart data for 6EH21_FUT_CME. Starting date: 2021-02-11. Service: sc_futures.dtc.trading | 2021-02-16 16:39:48.424 HD Request # 49 | Requesting historical Daily data for E6H21 starting at 2021-02-10. SC External HD service. | 2021-02-16 16:39:48.424 ADR-SP [CBV-D] 3 Min #2 | StartDateTimeForLoadingOrderFills: 2021-02-02 16:00:00 | 2021-02-16 16:39:48.441 HD Request # 49 | Receiving historical Daily data for 6EH21_FUT_CME starting at 2021-02-11 | 2021-02-16 16:39:49.649 HD Request # 49 | Writing historical Daily data to the file 6EH21_FUT_CME.dly | 2021-02-16 16:39:49.650 HD Request # 49 | Bytes received: 238 | 2021-02-16 16:39:49.704 HD Request # 49 | Received 4 records from 2021-02-11 00:00:00 to 2021-02-16 00:00:00 (6.0 days) and wrote 3 records for 6EH21_FUT_CME | 2021-02-16 16:39:49.704 HD Request # 49 | Completion time: 1s | 2021-02-16 16:39:49.710 HD Request # 49 | Daily data download complete for 6EH21_FUT_CME. Unique request ID: 49 | 2021-02-16 16:39:49.710 Removing historical data download ID 49. | 2021-02-16 16:39:49.710 Triggering next historical data download in queue. | 2021-02-16 16:39:49.710 HD Request # 50 | Downloading Historical Daily chart data for GCJ21_FUT_COMEX. Starting date: 2021-02-11. Service: sc_futures.dtc.trading | 2021-02-16 16:39:49.718 HD Request # 50 | Requesting historical Daily data for GCJ21 starting at 2021-02-10. SC External HD service. | 2021-02-16 16:39:49.718 6EH21_FUT_CME [CBV] #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:49.720 6EH21_FUT_CME [CBV] #5 | Reloading chart. | 2021-02-16 16:39:49.721 6EH21_FUT_CME [CBV] 3 Min #16 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:50.197 6EH21_FUT_CME [CBV] 3 Min #16 | Reloading chart. | 2021-02-16 16:39:50.198 6EH21_FUT_CME [CBV] 1 Min #21 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:50.212 6EH21_FUT_CME [CBV] 1 Min #21 | Reloading chart. | 2021-02-16 16:39:50.216 6EH21_FUT_CME [CBV] 500 Volume #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:50.229 6EH21_FUT_CME [CBV] 500 Volume #1 | Reloading chart. | 2021-02-16 16:39:50.234 6EH21_FUT_CME [CBV] #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:50.247 6EH21_FUT_CME [CBV] #7 | Reloading chart. | 2021-02-16 16:39:50.250 6EH21_FUT_CME [CBV] 500 Volume #1 | StartDateTimeForLoadingOrderFills: 2021-02-02 10:20:23 | 2021-02-16 16:39:50.675 6EH21_FUT_CME [CBV] 20000 Volume #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:50.770 6EH21_FUT_CME [CBV] 20000 Volume #10 | Reloading chart. | 2021-02-16 16:39:50.771 ESH21_FUT_CME [CBV][M] 2500 Volume #3 | StartDateTimeForLoadingOrderFills: 2021-01-27 18:00:00 | 2021-02-16 16:39:51.222 HD Request # 50 | Receiving historical Daily data for GCJ21_FUT_COMEX starting at 2021-02-11 | 2021-02-16 16:39:51.275 HD Request # 50 | Writing historical Daily data to the file GCJ21_FUT_COMEX.dly | 2021-02-16 16:39:51.276 HD Request # 50 | Bytes received: 226 | 2021-02-16 16:39:51.295 HD Request # 50 | Received 4 records from 2021-02-11 00:00:00 to 2021-02-16 00:00:00 (6.0 days) and wrote 3 records for GCJ21_FUT_COMEX | 2021-02-16 16:39:51.295 HD Request # 50 | Completion time: 2s | 2021-02-16 16:39:51.302 HD Request # 50 | Daily data download complete for GCJ21_FUT_COMEX. Unique request ID: 50 | 2021-02-16 16:39:51.302 Removing historical data download ID 50. | 2021-02-16 16:39:51.302 Triggering next historical data download in queue. | 2021-02-16 16:39:51.302 HD Request # 51 | Downloading Historical Daily chart data for NQH21_FUT_CME. Starting date: 2021-02-11. Service: sc_futures.dtc.trading | 2021-02-16 16:39:51.354 HD Request # 51 | Requesting historical Daily data for NQH21 starting at 2021-02-10. SC External HD service. | 2021-02-16 16:39:51.354 6EH21_FUT_CME [CBV] 30 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:51.356 6EH21_FUT_CME [CBV] 30 Min #4 | Reloading chart. | 2021-02-16 16:39:51.357 6EH21_FUT_CME/M6EH21_FUT_CME [CBV] 0.00080 Range #11 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:51.603 6EH21_FUT_CME/M6EH21_FUT_CME [CBV] 0.00080 Range #11 | Reloading chart. | 2021-02-16 16:39:51.604 6EH21_FUT_CME [CBV] 5000 Volume #17 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:51.616 6EH21_FUT_CME [CBV] 5000 Volume #17 | Reloading chart. | 2021-02-16 16:39:51.620 6EH21_FUT_CME [CBV] Daily #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:51.850 6EH21_FUT_CME [CBV] Daily #8 | Reloading chart. | 2021-02-16 16:39:51.854 6EH21_FUT_CME/M6EH21_FUT_CME [CBV] 0.00080 Range #11 | StartDateTimeForLoadingOrderFills: 2021-02-01 18:00:00 | 2021-02-16 16:39:54.745 HD Request # 51 | Receiving historical Daily data for NQH21_FUT_CME starting at 2021-02-11 | 2021-02-16 16:39:54.760 HD Request # 51 | Writing historical Daily data to the file NQH21_FUT_CME.dly | 2021-02-16 16:39:54.760 HD Request # 51 | Bytes received: 240 | 2021-02-16 16:39:54.778 HD Request # 51 | Received 4 records from 2021-02-11 00:00:00 to 2021-02-16 00:00:00 (6.0 days) and wrote 3 records for NQH21_FUT_CME | 2021-02-16 16:39:54.778 HD Request # 51 | Completion time: 3s | 2021-02-16 16:39:54.783 HD Request # 51 | Daily data download complete for NQH21_FUT_CME. Unique request ID: 51 | 2021-02-16 16:39:54.783 Removing historical data download ID 51. | 2021-02-16 16:39:54.783 Triggering next historical data download in queue. | 2021-02-16 16:39:54.783 No download requests in the queue to start downloads for. | 2021-02-16 16:39:54.958 6EH21_FUT_CME [CBV] 30 Sec #14 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:54.959 6EH21_FUT_CME [CBV] 30 Sec #14 | Reloading chart. | 2021-02-16 16:39:54.960 6EH21_FUT_CME [CBV] 5 Min #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:54.974 6EH21_FUT_CME [CBV] 5 Min #13 | Reloading chart. | 2021-02-16 16:39:54.975 6EH21_FUT_CME [CBV] 240 Min #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:55.014 6EH21_FUT_CME [CBV] 240 Min #9 | Reloading chart. | 2021-02-16 16:39:55.015 Chart #13 has tagged chart #21 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:39:55.755 Chart #14 has tagged chart #1 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:39:55.775 Chart #14 has tagged chart #21 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:39:55.775 6EH21_FUT_CME [CBV] Monthly #12 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:55.825 6EH21_FUT_CME [CBV] Monthly #12 | Reloading chart. | 2021-02-16 16:39:55.834 6EH21_FUT_CME [CBV] #5 | Reloading chart. | 2021-02-16 16:39:58.067 GCJ21_FUT_COMEX [CBV] 1200 Volume #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:39:58.571 GCJ21_FUT_COMEX [CBV] 1200 Volume #6 | Reloading chart. | 2021-02-16 16:39:58.577 6EH21_FUT_CME [CBV] 3 Min #16 | Reloading chart. | 2021-02-16 16:39:58.667 6EH21_FUT_CME [CBV] 1 Min #21 | Reloading chart. | 2021-02-16 16:39:58.712 6EH21_FUT_CME [CBV] 500 Volume #1 | Reloading chart. | 2021-02-16 16:39:58.753 6EH21_FUT_CME [CBV] #7 | Reloading chart. | 2021-02-16 16:39:58.819 6EH21_FUT_CME [CBV] 500 Volume #1 | StartDateTimeForLoadingOrderFills: 2021-02-02 10:20:23 | 2021-02-16 16:39:59.353 GCJ21_FUT_COMEX [CBV] 1200 Volume #6 | StartDateTimeForLoadingOrderFills: 2021-01-27 18:00:00 | 2021-02-16 16:39:59.540 6EH21_FUT_CME [CBV] 20000 Volume #10 | Reloading chart. | 2021-02-16 16:39:59.578 NQH21_FUT_CME/MNQH21_FUT_CME [CBV] 1200 Volume #15 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-02-16 16:40:00.093 NQH21_FUT_CME/MNQH21_FUT_CME [CBV] 1200 Volume #15 | Reloading chart. | 2021-02-16 16:40:00.099 6EH21_FUT_CME [CBV] 30 Min #4 | Reloading chart. | 2021-02-16 16:40:00.115 6EH21_FUT_CME/M6EH21_FUT_CME [CBV] 0.00080 Range #11 | Reloading chart. | 2021-02-16 16:40:00.435 6EH21_FUT_CME [CBV] 5000 Volume #17 | Reloading chart. | 2021-02-16 16:40:00.482 6EH21_FUT_CME [CBV] Daily #8 | Reloading chart. | 2021-02-16 16:40:00.795 6EH21_FUT_CME/M6EH21_FUT_CME [CBV] 0.00080 Range #11 | StartDateTimeForLoadingOrderFills: 2021-02-01 18:00:00 | 2021-02-16 16:40:04.294 NQH21_FUT_CME/MNQH21_FUT_CME [CBV] 1200 Volume #15 | StartDateTimeForLoadingOrderFills: 2021-01-27 18:00:00 | 2021-02-16 16:40:04.365 6EH21_FUT_CME [CBV] 30 Sec #14 | Reloading chart. | 2021-02-16 16:40:04.674 6EH21_FUT_CME [CBV] 5 Min #13 | Reloading chart. | 2021-02-16 16:40:04.716 6EH21_FUT_CME [CBV] 240 Min #9 | Reloading chart. | 2021-02-16 16:40:04.757 Chart #13 has tagged chart #21 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:40:05.665 Chart #14 has tagged chart #1 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:40:05.674 Chart #14 has tagged chart #21 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:40:05.674 6EH21_FUT_CME [CBV] Monthly #12 | Reloading chart. | 2021-02-16 16:40:05.737 GCJ21_FUT_COMEX [CBV] 1200 Volume #6 | Reloading chart. | 2021-02-16 16:40:08.180 NQH21_FUT_CME/MNQH21_FUT_CME [CBV] 1200 Volume #15 | Reloading chart. | 2021-02-16 16:40:08.427 GCJ21_FUT_COMEX [CBV][M] 1200 Volume #6 | StartDateTimeForLoadingOrderFills: 2021-01-27 18:00:00 | 2021-02-16 16:40:09.036 NQH21_FUT_CME/MNQH21_FUT_CME [CBV][M] 1200 Volume #15 | StartDateTimeForLoadingOrderFills: 2021-01-27 18:00:00 | 2021-02-16 16:40:10.244 6EH21_FUT_CME [CBV][M] 500 Volume #1 | Performing a full recalculation because it has been tagged. Chartbook: 6E_2.Cht | 2021-02-16 16:40:10.316 6EH21_FUT_CME [CBV][M] 1 Min #21 | Performing a full recalculation because it has been tagged. Chartbook: 6E_2.Cht | 2021-02-16 16:40:10.721 File >> Disconnect selected. | 2021-02-16 16:40:27.295 SC Futures Order Routing/Data | Waiting for socket receive thread to end | 2021-02-16 16:40:27.298 DTC Client socket (3) | CloseSocket call. | 2021-02-16 16:40:27.299 DTC Client socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:27.299 DTC Client socket (3) | Max send buffers used during socket life: 3 | 2021-02-16 16:40:27.299 DTC Client socket (3) | Max send buffer size during socket life: 513 | 2021-02-16 16:40:27.299 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:27.299 SC Data - All Services | Waiting for socket receive thread to end | 2021-02-16 16:40:27.322 DTC Client socket (4) | CloseSocket call. | 2021-02-16 16:40:27.323 DTC Client socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:27.323 DTC Client socket (4) | Max send buffers used during socket life: 3 | 2021-02-16 16:40:27.323 DTC Client socket (4) | Max send buffer size during socket life: 1470 | 2021-02-16 16:40:27.323 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:27.323 SC Data - All Services | Disconnected from the server. | 2021-02-16 16:40:27.323 SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2021-02-16 16:40:27.323 DTC Client socket (2) | CloseSocket call. | 2021-02-16 16:40:27.324 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:27.324 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:27.324 SC DTC Data with Market Depth | Disconnected from the server. | 2021-02-16 16:40:27.324 SC Futures Order Routing/Data | Disconnected. | 2021-02-16 16:40:27.324 DTC Client socket (3) | Socket gracefully closed by remote side. | 2021-02-16 16:40:27.346 DTC Client socket (3) | Closed. | 2021-02-16 16:40:27.346 DTC Client socket (4) | Socket gracefully closed by remote side. | 2021-02-16 16:40:27.369 DTC Client socket (4) | Closed. | 2021-02-16 16:40:27.369 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-02-16 16:40:27.387 DTC Client socket (2) | Closed. | 2021-02-16 16:40:27.387 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2021-02-16 16:40:35.542 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2021-02-16 16:40:35.618 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-02-16 16:40:35.618 DTC Client socket (2) | Connecting to IP: 208.185.224.129. | 2021-02-16 16:40:35.618 SC Futures Order Routing/Data | Network connection to server complete. | 2021-02-16 16:40:35.668 SC Futures Order Routing/Data | Starting socket receive thread. | 2021-02-16 16:40:35.668 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS. Compression: none | 2021-02-16 16:40:35.668 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:35.814 SC Futures Order Routing/Data | Sending logon request message. | 2021-02-16 16:40:35.814 SC Futures Order Routing/Data | Received logon response. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading|SymbolSettings=trading_technologies_v2.trading. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Trading is supported. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | OCO Orders supported. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Bracket Orders supported. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Connected to server complete. | 2021-02-16 16:40:35.864 Triggering next historical data download in queue. | 2021-02-16 16:40:35.864 Triggering next historical data download in queue. | 2021-02-16 16:40:35.864 Triggering next historical data download in queue. | 2021-02-16 16:40:35.864 Triggering next historical data download in queue. | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Starting real-time market data updates for: F.US.EPM20. ID: 1 | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPM20 | 2021-02-16 16:40:35.864 SC Futures Order Routing/Data | Requesting security definition data for: F.US.EPM20. ID: 1 | 2021-02-16 16:40:35.864 No historical data client is currently set to download historical Intraday data for F.US.EPM20. | 2021-02-16 16:40:35.864 Real-time Intraday chart data file updates started for F.US.EPM20 | 2021-02-16 16:40:35.864 Intraday chart data file opened for F.US.EPM20 | 2021-02-16 16:40:35.864 Updated verified funded futures trading account ending date to: 2021-03-18 21:40:35 | 2021-02-16 16:40:35.864 No download requests in the queue to start downloads for. | 2021-02-16 16:40:35.867 No download requests in the queue to start downloads for. | 2021-02-16 16:40:35.867 No download requests in the queue to start downloads for. | 2021-02-16 16:40:35.867 No download requests in the queue to start downloads for. | 2021-02-16 16:40:35.867 SC Futures Order Routing/Data | Received security definition for symbol F.US.EPM20 | 2021-02-16 16:40:35.911 Mapping NQH21_FUT_CME to NQH21. Service code: cme | 2021-02-16 16:40:35.917 SC Data - All Services | Starting real-time market data updates for: NQH21_FUT_CME (NQH21). ID: 2 Service code: cme | 2021-02-16 16:40:35.917 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2021-02-16 16:40:35.917 SC Data - All Services | Requesting security definition data for: NQH21_FUT_CME (NQH21). ID: 2 | 2021-02-16 16:40:35.917 Mapping MNQH21_FUT_CME to MNQH21. Service code: cme | 2021-02-16 16:40:35.917 SC Data - All Services | Starting real-time market data updates for: MNQH21_FUT_CME (MNQH21). ID: 3 Service code: cme | 2021-02-16 16:40:35.917 SC Data - All Services | Requesting security definition data for: MNQH21_FUT_CME (MNQH21). ID: 3 | 2021-02-16 16:40:35.917 Added historical Intraday data request for NQH21_FUT_CME to the queue. | 2021-02-16 16:40:35.917 Intraday data recording state for symbol NQH21_FUT_CME is set to download 'Pending'. | 2021-02-16 16:40:35.917 Triggering next historical data download in queue. | 2021-02-16 16:40:35.917 Delaying start of download for NQH21_FUT_CME | 2021-02-16 16:40:35.927 Mapping 6EH21_FUT_CME to 6EH21. Service code: cme | 2021-02-16 16:40:35.934 SC Data - All Services | Starting real-time market data updates for: 6EH21_FUT_CME (6EH21). ID: 4 Service code: cme | 2021-02-16 16:40:35.935 SC Data - All Services | Requesting security definition data for: 6EH21_FUT_CME (6EH21). ID: 4 | 2021-02-16 16:40:35.935 Mapping M6EH21_FUT_CME to M6EH21. Service code: cme | 2021-02-16 16:40:35.935 SC Data - All Services | Starting real-time market data updates for: M6EH21_FUT_CME (M6EH21). ID: 5 Service code: cme | 2021-02-16 16:40:35.935 SC Data - All Services | Requesting security definition data for: M6EH21_FUT_CME (M6EH21). ID: 5 | 2021-02-16 16:40:35.935 Added historical Intraday data request for 6EH21_FUT_CME to the queue. | 2021-02-16 16:40:35.935 Intraday data recording state for symbol 6EH21_FUT_CME is set to download 'Pending'. | 2021-02-16 16:40:35.935 Triggering next historical data download in queue. | 2021-02-16 16:40:35.935 DTC Client socket (3) | Creating socket. | 2021-02-16 16:40:35.979 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-02-16 16:40:35.979 DTC Client socket (3) | Connecting to IP: 208.185.224.129. | 2021-02-16 16:40:35.980 SC Futures Order Routing/Data | Received security definition for symbol NQH21_FUT_CME | 2021-02-16 16:40:36.004 SC Futures Order Routing/Data | Received security definition for symbol MNQH21_FUT_CME | 2021-02-16 16:40:36.013 SC Futures Order Routing/Data | Received security definition for symbol 6EH21_FUT_CME | 2021-02-16 16:40:36.013 SC Data - All Services | Network connection to server complete. | 2021-02-16 16:40:36.033 SC Data - All Services | Starting socket receive thread. | 2021-02-16 16:40:36.033 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-02-16 16:40:36.033 SC Futures Order Routing/Data | Received security definition for symbol M6EH21_FUT_CME | 2021-02-16 16:40:36.091 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:36.129 SC Data - All Services | Sending logon request message. | 2021-02-16 16:40:36.129 SC DTC Data with Market Depth | Starting real-time market data updates for: ADR-SP. ID: 6 Service code: statscalc | 2021-02-16 16:40:36.149 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2021-02-16 16:40:36.149 SC DTC Data with Market Depth | Requesting security definition data for: ADR-SP. ID: 6 | 2021-02-16 16:40:36.149 Added historical Intraday data request for ADR-SP to the queue. | 2021-02-16 16:40:36.150 Intraday data recording state for symbol ADR-SP is set to download 'Pending'. | 2021-02-16 16:40:36.150 Triggering next historical data download in queue. | 2021-02-16 16:40:36.150 Mapping ESH21_FUT_CME to ESH21. Service code: cme | 2021-02-16 16:40:36.169 SC Data - All Services | Starting real-time market data updates for: ESH21_FUT_CME (ESH21). ID: 7 Service code: cme | 2021-02-16 16:40:36.169 SC Data - All Services | Requesting security definition data for: ESH21_FUT_CME (ESH21). ID: 7 | 2021-02-16 16:40:36.169 Added historical Intraday data request for ESH21_FUT_CME to the queue. | 2021-02-16 16:40:36.169 Intraday data recording state for symbol ESH21_FUT_CME is set to download 'Pending'. | 2021-02-16 16:40:36.169 Triggering next historical data download in queue. | 2021-02-16 16:40:36.169 Mapping GCJ21_FUT_COMEX to GCJ21. Service code: comex | 2021-02-16 16:40:36.179 SC Data - All Services | Starting real-time market data updates for: GCJ21_FUT_COMEX (GCJ21). ID: 8 Service code: comex | 2021-02-16 16:40:36.179 SC Data - All Services | Requesting security definition data for: GCJ21_FUT_COMEX (GCJ21). ID: 8 | 2021-02-16 16:40:36.179 Added historical Intraday data request for GCJ21_FUT_COMEX to the queue. | 2021-02-16 16:40:36.179 Intraday data recording state for symbol GCJ21_FUT_COMEX is set to download 'Pending'. | 2021-02-16 16:40:36.179 Triggering next historical data download in queue. | 2021-02-16 16:40:36.179 DTC Client socket (4) | Creating socket. | 2021-02-16 16:40:36.208 DTC Client socket (4) | New receive buffer size: 5242880 | 2021-02-16 16:40:36.208 DTC Client socket (4) | Connecting to IP: 204.15.197.14. | 2021-02-16 16:40:36.208 SC Futures Order Routing/Data | Received security definition for symbol ESH21_FUT_CME | 2021-02-16 16:40:36.216 SC Futures Order Routing/Data | Received security definition for symbol GCJ21_FUT_COMEX | 2021-02-16 16:40:36.237 SC DTC Data with Market Depth | Network connection to server complete. | 2021-02-16 16:40:36.289 SC DTC Data with Market Depth | Starting socket receive thread. | 2021-02-16 16:40:36.289 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2021-02-16 16:40:36.289 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:36.354 SC DTC Data with Market Depth | Sending logon request message. | 2021-02-16 16:40:36.354 SC Data - All Services | Received logon response. | 2021-02-16 16:40:36.865 SC Data - All Services | Server Name: SC Realtime Server. | 2021-02-16 16:40:36.865 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-02-16 16:40:36.865 SC Data - All Services | Successfully connected. | 2021-02-16 16:40:36.865 SC Data - All Services | Trading is not supported. | 2021-02-16 16:40:36.865 SC Data - All Services | Restarting real-time data updates for symbol: 6EH21_FUT_CME -> 6EH21 | 2021-02-16 16:40:36.865 SC Data - All Services | Restarting real-time data updates for symbol: ESH21_FUT_CME -> ESH21 | 2021-02-16 16:40:36.865 SC Data - All Services | Restarting real-time data updates for symbol: GCJ21_FUT_COMEX -> GCJ21 | 2021-02-16 16:40:36.865 SC Data - All Services | Restarting real-time data updates for symbol: M6EH21_FUT_CME -> M6EH21 | 2021-02-16 16:40:36.865 SC Data - All Services | Restarting real-time data updates for symbol: MNQH21_FUT_CME -> MNQH21 | 2021-02-16 16:40:36.865 SC Data - All Services | Restarting real-time data updates for symbol: NQH21_FUT_CME -> NQH21 | 2021-02-16 16:40:36.865 SC DTC Data with Market Depth | Received logon response. | 2021-02-16 16:40:36.948 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2021-02-16 16:40:36.948 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2021-02-16 16:40:36.948 SC DTC Data with Market Depth | Successfully connected. | 2021-02-16 16:40:36.948 SC DTC Data with Market Depth | Trading is not supported. | 2021-02-16 16:40:36.948 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: ADR-SP | 2021-02-16 16:40:36.948 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESH21_FUT_CME.2021-02-16.depth | 2021-02-16 16:40:37.022 Symbol Error - 6EH21_FUT_CME is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-02-16 16:40:37.022 SC Data - All Services | Received security definition for symbol 6EH21_FUT_CME | 2021-02-16 16:40:37.022 SC Data - All Services | Received security definition for symbol ESH21_FUT_CME | 2021-02-16 16:40:37.065 SC Data - All Services | Received security definition for symbol GCJ21_FUT_COMEX | 2021-02-16 16:40:37.065 SC Data - All Services | Received security definition for symbol M6EH21_FUT_CME | 2021-02-16 16:40:37.065 SC Data - All Services | Received security definition for symbol MNQH21_FUT_CME | 2021-02-16 16:40:37.065 SC Data - All Services | Received security definition for symbol NQH21_FUT_CME | 2021-02-16 16:40:37.065 SC DTC Data with Market Depth | Received security definition for symbol ADR-SP | 2021-02-16 16:40:37.138 Requesting market depth updates for: ESH21_FUT_CME if supported. | 2021-02-16 16:40:40.854 SC Data - All Services | Clearing market depth for ESH21_FUT_CME | 2021-02-16 16:40:41.024 HD Request # 52 | Downloading Intraday chart data for NQH21_FUT_CME to the file NQH21_FUT_CME.scid. Service: cme | 2021-02-16 16:40:42.228 HD Request # 52 | Download start date-time: 2021-02-16 16:40:21.000000. File last date-time: 2021-02-16 16:40:21.443000 | 2021-02-16 16:40:42.229 HD Request # 52 | Using server: ds23.sierracharts.com port 10150 | 2021-02-16 16:40:42.229 Socket (7) | Creating socket. | 2021-02-16 16:40:42.289 Socket (7) | New receive buffer size: 5242880 | 2021-02-16 16:40:42.289 Socket (7) | Connecting to IP: 216.1.90.130. | 2021-02-16 16:40:42.289 HD Request # 52 | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:42.398 HD Request # 52 | Sending historical data logon request message. | 2021-02-16 16:40:42.398 HD Request # 52 | Requesting Intraday data. Start date-time: 2021-02-16 16:40:21. Record interval: 0. Symbol: NQH21 | 2021-02-16 16:40:42.909 HD Request # 52 | Decompressing data. | 2021-02-16 16:40:42.958 HD Request # 52 | Receiving Intraday data for NQH21_FUT_CME starting at 2021-02-16 16:40:21.443000 | 2021-02-16 16:40:42.959 Socket (7) | CloseSocket call. | 2021-02-16 16:40:42.959 Socket (7) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:42.959 Socket (7) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:42.959 Historical data download thread signaled to stop. | 2021-02-16 16:40:42.959 HD Request # 52 | Received 1 record from 2021-02-16 16:40:21.443000 to 2021-02-16 16:40:21.443000 (0.0 seconds) and wrote 0 records for NQH21_FUT_CME | 2021-02-16 16:40:42.959 HD Request # 52 | Add time&sales data | Remembered last file record date-time: 2021-02-16 21:40:21.443000 | 2021-02-16 16:40:42.959 HD Request # 52 | Completion time: 0s | 2021-02-16 16:40:42.959 HD Request # 52 | Intraday data download complete for NQH21_FUT_CME. Unique request ID: 52 | 2021-02-16 16:40:42.959 Removing historical data download ID 52. | 2021-02-16 16:40:42.959 Real-time Intraday chart data file updates started for NQH21_FUT_CME | 2021-02-16 16:40:42.959 Intraday chart data file opened for NQH21_FUT_CME | 2021-02-16 16:40:42.959 HD Request # 52 | Enabling Intraday chart updating for symbol. | 2021-02-16 16:40:42.959 Triggering next historical data download in queue. | 2021-02-16 16:40:42.959 HD Request # 53 | Downloading Intraday chart data for 6EH21_FUT_CME to the file 6EH21_FUT_CME.scid. Service: cme | 2021-02-16 16:40:42.960 HD Request # 53 | Download start date-time: 2021-02-16 10:20:23.000000. File last date-time: 2021-02-16 10:20:23.981001 | 2021-02-16 16:40:42.960 HD Request # 53 | Using server: ds21.sierracharts.com port 10149 | 2021-02-16 16:40:42.960 Socket (7) | Socket gracefully closed by remote side. | 2021-02-16 16:40:43.010 Socket (7) | Closed. | 2021-02-16 16:40:43.010 Socket (8) | Creating socket. | 2021-02-16 16:40:43.030 Socket (8) | New receive buffer size: 5242880 | 2021-02-16 16:40:43.030 Socket (8) | Connecting to IP: 216.1.90.129. | 2021-02-16 16:40:43.030 HD Request # 53 | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:43.130 HD Request # 53 | Sending historical data logon request message. | 2021-02-16 16:40:43.130 HD Request # 53 | Requesting Intraday data. Start date-time: 2021-02-16 10:20:23. Record interval: 0. Symbol: 6EH21 | 2021-02-16 16:40:43.640 HD Request # 53 | Decompressing data. | 2021-02-16 16:40:43.687 HD Request # 53 | Receiving Intraday data for 6EH21_FUT_CME starting at 2021-02-16 10:20:23.771000 | 2021-02-16 16:40:43.797 Socket (8) | CloseSocket call. | 2021-02-16 16:40:44.171 Socket (8) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:44.171 Historical data download thread signaled to stop. | 2021-02-16 16:40:44.171 Socket (8) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:44.171 HD Request # 53 | Timestamp of first Intraday data file record written: 2021-02-16 10:20:27.244000 | 2021-02-16 16:40:44.172 HD Request # 53 | Received 27995 records from 2021-02-16 10:20:23.771000 to 2021-02-16 16:30:38.663000 (6.2 hours) and wrote 27975 records for 6EH21_FUT_CME | 2021-02-16 16:40:44.172 HD Request # 53 | Add time&sales data | Remembered last file record date-time: 2021-02-16 21:30:38.663000 | 2021-02-16 16:40:44.176 HD Request # 53 | Completion time: 2s | 2021-02-16 16:40:44.176 HD Request # 53 | Intraday data download complete for 6EH21_FUT_CME. Unique request ID: 53 | 2021-02-16 16:40:44.176 Removing historical data download ID 53. | 2021-02-16 16:40:44.176 Real-time Intraday chart data file updates started for 6EH21_FUT_CME | 2021-02-16 16:40:44.176 Intraday chart data file opened for 6EH21_FUT_CME | 2021-02-16 16:40:44.176 HD Request # 53 | Enabling Intraday chart updating for symbol. | 2021-02-16 16:40:44.176 Triggering next historical data download in queue. | 2021-02-16 16:40:44.176 HD Request # 54 | Downloading Intraday chart data for ADR-SP to the file ADR-SP.scid. Service: statscalc | 2021-02-16 16:40:44.176 HD Request # 54 | Download start date-time: 2021-02-16 16:40:27.000000. File last date-time: 2021-02-16 16:40:27.205000 | 2021-02-16 16:40:44.176 HD Request # 54 | Using server: ds4.sierracharts.com port 10150 | 2021-02-16 16:40:44.177 Socket (8) | Socket gracefully closed by remote side. | 2021-02-16 16:40:44.217 Socket (8) | Closed. | 2021-02-16 16:40:44.217 Socket (7) | Creating socket. | 2021-02-16 16:40:44.239 Socket (7) | New receive buffer size: 5242880 | 2021-02-16 16:40:44.239 Socket (7) | Connecting to IP: 192.81.56.146. | 2021-02-16 16:40:44.239 HD Request # 54 | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:44.347 HD Request # 54 | Sending historical data logon request message. | 2021-02-16 16:40:44.347 Chart #13 has tagged chart #21 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:40:44.389 Chart #14 has tagged chart #1 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:40:44.713 Chart #14 has tagged chart #21 for full recalculation. Chartbook: 6E_2.Cht | 2021-02-16 16:40:44.713 6EH21_FUT_CME [CBV][M] 1 Min #21 | Performing a full recalculation because it has been tagged. Chartbook: 6E_2.Cht | 2021-02-16 16:40:44.715 6EH21_FUT_CME [CBV][M] 500 Volume #1 | Performing a full recalculation because it has been tagged. Chartbook: 6E_2.Cht | 2021-02-16 16:40:44.745 HD Request # 54 | Requesting Intraday data. Start date-time: 2021-02-16 16:40:27. Record interval: 0. Symbol: ADR-SP | 2021-02-16 16:40:44.871 HD Request # 54 | Decompressing data. | 2021-02-16 16:40:44.922 HD Request # 54 | Receiving Intraday data for ADR-SP starting at 2021-02-16 16:40:27.000000 | 2021-02-16 16:40:44.922 Socket (7) | CloseSocket call. | 2021-02-16 16:40:44.923 Socket (7) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:44.923 Socket (7) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:44.923 Historical data download thread signaled to stop. | 2021-02-16 16:40:44.923 HD Request # 54 | Timestamp of first Intraday data file record written: 2021-02-16 16:40:28.000000 | 2021-02-16 16:40:44.923 HD Request # 54 | Received 18 records from 2021-02-16 16:40:27.000000 to 2021-02-16 16:40:44.000000 (17.0 seconds) and wrote 17 records for ADR-SP | 2021-02-16 16:40:44.923 HD Request # 54 | Add time&sales data | Remembered last file record date-time: 2021-02-16 21:40:44.000000 | 2021-02-16 16:40:44.927 Added 2 Time and Sales records to Intraday data file for ADR-SP after download. | 2021-02-16 16:40:44.927 HD Request # 54 | Completion time: 0s | 2021-02-16 16:40:44.930 HD Request # 54 | Intraday data download complete for ADR-SP. Unique request ID: 54 | 2021-02-16 16:40:44.930 Removing historical data download ID 54. | 2021-02-16 16:40:44.930 Real-time Intraday chart data file updates started for ADR-SP | 2021-02-16 16:40:44.930 Intraday chart data file opened for ADR-SP | 2021-02-16 16:40:44.930 HD Request # 54 | Enabling Intraday chart updating for symbol. | 2021-02-16 16:40:44.930 Triggering next historical data download in queue. | 2021-02-16 16:40:44.930 HD Request # 55 | Downloading Intraday chart data for ESH21_FUT_CME to the file ESH21_FUT_CME.scid. Service: cme | 2021-02-16 16:40:44.930 HD Request # 55 | Download start date-time: 2021-02-16 16:40:18.000000. File last date-time: 2021-02-16 16:40:18.145000 | 2021-02-16 16:40:44.930 HD Request # 55 | Using server: ds23.sierracharts.com port 10149 | 2021-02-16 16:40:44.930 Socket (8) | Creating socket. | 2021-02-16 16:40:44.930 Socket (8) | New receive buffer size: 5242880 | 2021-02-16 16:40:44.930 Socket (8) | Connecting to IP: 216.1.90.130. | 2021-02-16 16:40:44.930 Socket (7) | Socket gracefully closed by remote side. | 2021-02-16 16:40:44.973 Socket (7) | Closed. | 2021-02-16 16:40:44.973 HD Request # 55 | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:45.041 HD Request # 55 | Sending historical data logon request message. | 2021-02-16 16:40:45.041 HD Request # 55 | Requesting Intraday data. Start date-time: 2021-02-16 16:40:18. Record interval: 0. Symbol: ESH21 | 2021-02-16 16:40:45.555 HD Request # 55 | Decompressing data. | 2021-02-16 16:40:45.603 HD Request # 55 | Receiving Intraday data for ESH21_FUT_CME starting at 2021-02-16 16:40:18.145000 | 2021-02-16 16:40:45.603 Socket (8) | CloseSocket call. | 2021-02-16 16:40:45.604 Socket (8) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:45.604 Socket (8) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:45.604 Historical data download thread signaled to stop. | 2021-02-16 16:40:45.604 HD Request # 55 | Timestamp of first Intraday data file record written: 2021-02-16 16:40:33.504000 | 2021-02-16 16:40:45.604 HD Request # 55 | Received 3 records from 2021-02-16 16:40:18.145000 to 2021-02-16 16:40:33.505000 (15.4 seconds) and wrote 2 records for ESH21_FUT_CME | 2021-02-16 16:40:45.604 HD Request # 55 | Add time&sales data | Remembered last file record date-time: 2021-02-16 21:40:33.505000 | 2021-02-16 16:40:45.608 HD Request # 55 | Completion time: 1s | 2021-02-16 16:40:45.608 HD Request # 55 | Intraday data download complete for ESH21_FUT_CME. Unique request ID: 55 | 2021-02-16 16:40:45.608 Removing historical data download ID 55. | 2021-02-16 16:40:45.608 Real-time Intraday chart data file updates started for ESH21_FUT_CME | 2021-02-16 16:40:45.608 Intraday chart data file opened for ESH21_FUT_CME | 2021-02-16 16:40:45.608 HD Request # 55 | Enabling Intraday chart updating for symbol. | 2021-02-16 16:40:45.608 Triggering next historical data download in queue. | 2021-02-16 16:40:45.608 HD Request # 56 | Downloading Intraday chart data for GCJ21_FUT_COMEX to the file GCJ21_FUT_COMEX.scid. Service: comex | 2021-02-16 16:40:45.608 HD Request # 56 | Download start date-time: 2021-02-16 16:40:25.000000. File last date-time: 2021-02-16 16:40:25.690001 | 2021-02-16 16:40:45.608 HD Request # 56 | Using server: ds21.sierracharts.com port 10150 | 2021-02-16 16:40:45.608 Socket (7) | Creating socket. | 2021-02-16 16:40:45.608 Socket (7) | New receive buffer size: 5242880 | 2021-02-16 16:40:45.609 Socket (7) | Connecting to IP: 216.1.90.129. | 2021-02-16 16:40:45.609 Socket (8) | Socket gracefully closed by remote side. | 2021-02-16 16:40:45.651 Socket (8) | Closed. | 2021-02-16 16:40:45.651 HD Request # 56 | Setting DTC encoding to Binary VLS | 2021-02-16 16:40:45.711 HD Request # 56 | Sending historical data logon request message. | 2021-02-16 16:40:45.711 HD Request # 56 | Requesting Intraday data. Start date-time: 2021-02-16 16:40:25. Record interval: 0. Symbol: GCJ21 | 2021-02-16 16:40:46.208 HD Request # 56 | Decompressing data. | 2021-02-16 16:40:46.255 HD Request # 56 | Receiving Intraday data for GCJ21_FUT_COMEX starting at 2021-02-16 16:40:25.690000 | 2021-02-16 16:40:46.256 Socket (7) | CloseSocket call. | 2021-02-16 16:40:46.256 Socket (7) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-16 16:40:46.256 Socket (7) | Shutdown started. Waiting for graceful close. | 2021-02-16 16:40:46.256 Historical data download thread signaled to stop. | 2021-02-16 16:40:46.256 HD Request # 56 | Timestamp of first Intraday data file record written: 2021-02-16 16:40:32.590000 | 2021-02-16 16:40:46.256 HD Request # 56 | Received 5 records from 2021-02-16 16:40:25.690000 to 2021-02-16 16:40:38.908000 (13.2 seconds) and wrote 3 records for GCJ21_FUT_COMEX | 2021-02-16 16:40:46.256 HD Request # 56 | Add time&sales data | Remembered last file record date-time: 2021-02-16 21:40:38.908000 | 2021-02-16 16:40:46.260 Added 1 Time and Sales records to Intraday data file for GCJ21_FUT_COMEX after download. | 2021-02-16 16:40:46.260 HD Request # 56 | Completion time: 1s | 2021-02-16 16:40:46.263 HD Request # 56 | Intraday data download complete for GCJ21_FUT_COMEX. Unique request ID: 56 | 2021-02-16 16:40:46.263 Removing historical data download ID 56. | 2021-02-16 16:40:46.263 Real-time Intraday chart data file updates started for GCJ21_FUT_COMEX | 2021-02-16 16:40:46.263 Intraday chart data file opened for GCJ21_FUT_COMEX | 2021-02-16 16:40:46.263 HD Request # 56 | Enabling Intraday chart updating for symbol. | 2021-02-16 16:40:46.263 Triggering next historical data download in queue. | 2021-02-16 16:40:46.263 No download requests in the queue to start downloads for. | 2021-02-16 16:40:46.263 Socket (7) | Socket gracefully closed by remote side. | 2021-02-16 16:40:46.303 Socket (7) | Closed. | 2021-02-16 16:40:46.303 Opened cached Intraday file: C:\SierraChart\Data\NQH21_FUT_CME.scid. Thread ID: 10516 | 2021-02-16 16:40:47.133 Opened cached Intraday file: C:\SierraChart\Data\ADR-SP.scid. Thread ID: 10516 | 2021-02-16 16:40:47.133 Opened cached Intraday file: C:\SierraChart\Data\ESH21_FUT_CME.scid. Thread ID: 10516 | 2021-02-16 16:40:52.137 Opened cached Intraday file: C:\SierraChart\Data\GCJ21_FUT_COMEX.scid. Thread ID: 10516 | 2021-02-16 16:41:02.143 |
| [2021-02-16 22:33:08] |
| John - SC Support - Posts: 38116 |
|
There is nothing in the log showing any issues. If you are still having an issue, let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-17 15:39:29] |
| Mattc55 - Posts: 97 |
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yes, now the data has not been populating since 730am EST
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| [2021-02-22 14:20:40] |
| Mattc55 - Posts: 97 |
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Any ideas? Something is very wrong here.
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| [2021-02-22 18:34:01] |
| John - SC Support - Posts: 38116 |
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Our apologies, we overlooked your previous post. Is it still just the FX futures that you are having a problem with? Are other Futures data coming in just fine? What exactly are you seeing/not seeing? Is the data not moving at all? Is it delayed? Is the price in the Price Ladder updating, but not the bars, etc.? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-22 20:25:43] |
| |
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This is the relevant error: Symbol Error - 6EH21_FUT_CME is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-02-16 16:40:37.022
The problem is the CME E-mini for professionals exchange fee does not include Forex futures. You need to pay for the higher price CME professional fee. Would be best to wait until next month to do this. We can deactivate the renewal CME E-mini for you this month so it does not renew. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-22 20:26:19
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| [2021-02-23 14:29:20] |
| Mattc55 - Posts: 97 |
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ah, I see... thank you! Will take care of it on my own if I decide to go down that road... appreciated.
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