Support Board
Date/Time: Sun, 23 Feb 2025 14:13:39 +0000
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| [2021-02-16 15:20:37] |
| User809527 - Posts: 1 |
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I have a problem with my connection, I have a message; Error downloading historical intraday data for FGBL H21 EUREX Them more I can see now you put my account to professionnel account but I m a individual. Can you help me to resolve this problem? Best regards |
| [2021-02-16 15:35:02] |
| John - SC Support - Posts: 38116 |
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Update to the latest Pre-Release (v2231) following these instructions: Software Download: Fast Update Also, when you get a chance, please fill out these new data feed agreements for the EUREX data on this page: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_EUREX With regards to the Professional status, that is only in relation to the CME Group. If you are interested in getting data for the CME Group, then you will need to fill out the CME Exchange Agreements and you will need to enter your trading account information. Refer to the following for more information on the need for a trading account with the CME Group: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You will find the CME Group Exchange Agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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