Support Board
Date/Time: Sun, 23 Feb 2025 14:44:12 +0000
No available exchange connection
View Count: 707
| [2021-02-15 16:23:31] |
| User270869 - Posts: 2 |
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Hello, not sure what happened, but I was doing some simulated trading this weekend and now with simulation mode off, I am getting "No available exchange connection" when trying to place orders. Thanks |
| [2021-02-15 17:28:58] |
| John - SC Support - Posts: 38116 |
|
There was an issue earlier with an outage at TT to the CME. This has been resolved. If you are still having a problem then please copy and paste the information from your Trade Service Log so we can see the message. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-16 14:51:57] |
| User649641489846 - Posts: 17 |
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I am getting the same error message on live account. pls advise Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: No available exchange connection; unavailable. Text: Parent order. Internal Order ID: 159901. Service Order ID: 4580317. Symbol: ESH21_FUT_CME. Account: ACxxxxxx | 2021-02-16 15:48:57.659 * |
| [2021-02-16 15:33:58] |
| User649641489846 - Posts: 17 |
|
TT Outage : CME Order Routing Issues (PENDING) https://support.ampglobal.com/hc/en-us/articles/1500002838222 |
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