Support Board
Date/Time: Sun, 23 Feb 2025 08:39:06 +0000
Getting ver#2144 No longer Supported Message
View Count: 491
[2021-02-13 15:48:32] |
User940772 - Posts: 76 |
I use an instance of Sierra version # 2144 because some of my 3rd party addon's have been slow to update and don't work with current versions of Sierra. Version 2144 was the last they worked with. Today I received a message that 2144 was no longer supported and cannot connect to my feed. Is this correct or is there a mistake somewhere that needs to be fixed? If not, are there any options open to me. Thanks.
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[2021-02-13 16:23:29] |
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Yes we did put out a required update for Transact users. In your case though it should not apply because you have a direct Sierra Chart account. Can you tell us who the third-party add-ons are from and we can help them recompile the studies. It should be very easy. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-02-14 04:57:44] |
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You will now be able to use version 2144. Let us know if you cannot. You just need to restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-14 04:58:27
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