Support Board
Date/Time: Mon, 25 Nov 2024 17:30:26 +0000
Unable to receive TICK-NYSE data
View Count: 1023
| [2014-02-25 18:03:03] |
| User76539 - Posts: 18 |
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Hi there, I have updated my SC to 1097 and replaced $TICK by TICK-NYSE Market stats. Unfortunately I do not receive any data from TICK-NYSE. Can you help me pls.? My broker is InteractiveBrokers. mirek |
 SC_log.txt - Attached On 2014-02-25 18:01:13 UTC - Size: 80.36 KB - 396 views |
| [2014-02-25 18:09:32] |
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For some reason you are not getting the symbol settings for the market statistics symbols. Update the Global Symbol Settings as explained in this section here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-25 18:28:37] |
| User76539 - Posts: 18 |
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It is fixed now. Update Global Symbol Settings helped. Thank you a lot for your quick fix. mirek |
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